Middle Market Commercial Lines Account Manager

Job Description

Job Description

Middle Market Commercial Lines Account Manager

Role Overview

Harrison Gray Search has partnered with a century-old, growing insurance innovator in Michigan. We are seeking a Middle Market Commercial Lines Account Manager for the Grand Rapids office. This role is designed for a dedicated professional who thrives in a steady environment, managing a stable and diverse book of business that balances complexity with a structured workflow.

Job Responsibilities

• Manage a Stable Revenue Stream : Oversee a book of business valued at approximately $400,000 to $500,000 in revenue.
• Collaborative Partnership : Work directly with two dedicated Producers to service mid-sized accounts.
• Balanced Complexity : Handle accounts that are "complex yet simple," requiring high attention to detail without the need for specialized captive insurance knowledge.
• Process Management : Maintain a consistent rhythm of renewals and client interactions, ensuring a steady flow of service throughout the year.
• Carrier & Client Relations : Build long-term reliability with carrier partners and clients through consistent, high-quality work products.

Qualifications & Skills

• Experience Level : Ideal for a professional looking to "finish out their career" or find a long-term niche where they can excel in a familiar, stable segment.
• Technical Comfort : While high-level Excel pivot table mastery isn't the primary driver for this specific desk (unlike the Large Account/Captive roles), proficiency in the Microsoft Office suite remains essential for accurate documentation.
• License & Education : MI Property and Casualty license required; professional designations (CISR, CIC, CRM) are highly valued.
• The "Middle Hitter" Mindset : Must exude reliability, accountability, and a preference for collaborative, team-based success over high-pressure technical troubleshooting.

Salary and Benefits:

• Competitive Salary
• Medical
• Dental
• Vision
• Employer-paid life insurance
• Flexible Savings Account
• Short-term and long-term disability
• 401K, with a match
• Cell phone reimbursement
• Educational expense reimbursement
• Paid vacation
• Paid personal time
• Paid holidays
• Possible relocation package

Schedule:

• In-Office
• M-TH 8:00am to 5:00pm and F 8:00am – 4:30pm (Memorial Day through Labor Day 4:00pm on Friday)