Seasonal Retail Sales Associate

Job Description

Job Description

Saint Croix Inc . has been a symbol of timeless elegance and unparalleled craftsmanship. Our retail store in Birmingham, MI, showcases our premium collection of handcrafted sweaters, sports coats, shirts, trousers, and outerwear, offering customers the opportunity to see, touch, and try on the exceptional garments that have set the standard in luxury fashion for over 65 years.

JOB SUMMARY

Saint Croix is seeking a Seasonal Retail Sales Associate to join our team in Birmingham, MI. As a key member of our sales team, you will play a vital role in driving store sales, delivering exceptional customer service, and ensuring a positive shopping experience for every customer. Your ability to connect with customers, understand their needs, and offer personalized solutions will be crucial in achieving sales goals and fostering customer loyalty.

You will be responsible for greeting customers, assisting them with product selection, handling transactions, and maintaining a clean and organized store environment. The ideal candidate should possess strong communication skills, a passion for retail, and the ability to work efficiently both independently and as part of a team.

Part-time: 25-30 hours per week. Availability for evenings until 6:00 and weekends is required. Hourly rate plus commission .

RESPONSIBILITIES

• Opening and closing duties
• Provide outstanding customer service by assisting shoppers in selecting clothing and accessories that complement their personal style
• Build lasting relationships with customers, offering personalized service to ensure repeat business and customer satisfaction
• Maintain a deep knowledge of Saint Croix products and assist customers in understanding the craftsmanship and quality behind each item
• Ensure a visually appealing store presentation, keeping displays and inventory organized and in excellent condition
• Support sales goals by consistently meeting or exceeding individual and store targets
• Manage each sales process from beginning to end with professionalism and care
• Continuous communication with the Store Manager to ensure consistent customer service
• POS System proficiency – process transactions, manage inventory, handle payments
• Complete all tasks given in a timely and efficient manner
• Light cleaning
• Other duties/responsibilities as assigned, or apparent

SKILLS AND ABILITIES

• Customer Service – active listening to customer needs, patience and empathy towards customers frustrations and the ability to clearly communicate.
• Excellent sales skills – persuasive, upselling and cross-selling, strong product knowledge with a goal to meet or exceed target goals.
• Great interpersonal and people skills - work well with teams, resolve customer conflicts, build relationships through trust and positive experiences
• Excellent organizational skills, time-management and multitasking
• Basic computer skills to navigate store software and email communication
• Adaptable to changing tasks, store layouts, products and store promotions
• Attendance is an essential function of the position
• Must be able to read, write, and speak English

EDUCATION AND EXPERIENCE

• High School education
• 1 year of retail experience preferred

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Regularly

• Communicates via in person, phone or email
• Required to stand for long periods of time – stocking inventory, merchandising, customer service
• Operates a computer and other office equipment such as cash register and printer
• Visually must be able to see color and patterns to coordinate outfits, create displays and organize products

Frequently

• Talk and hear to coordinate day-to-day phone and in person transactions

Occasionally

• Required to sit, perform keyboard work
• Lift and/or move up to 50 lbs.
• Standard retail environment. The noise level is usually low, due to office equipment.

EOE, including disability/vets; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company Description

For over 65 years, we’ve set the standard in luxury sportswear. Founded and still proudly headquartered in Winona, Minnesota, we are recognized worldwide for our handcrafted garments that seamlessly blend innovative technology with timeless craftsmanship.

At Saint Croix, we don’t just create clothing—we craft works of art that reflect the highest standards of luxury and comfort. We’re more than just a manufacturer or retailer; we’re a community of craftsmen, designers, and innovators working together to create something extraordinary.

As we continue to grow, we’re looking for passionate, creative individuals eager to learn and contribute to a company that values both tradition and innovation. Whether you want to design the product, work hands-on with our garments, help shape our brand, manage the logistics behind the scenes, or sell our product, there’s a place for you to grow.

Why Start Your Career with Us?
•\tBe part of a company with a rich legacy of excellence.
•\tGain valuable experience in a creative and technical environment.
•\tLearn from skilled professionals who are experts in their fields.
•\tHelp craft luxury products that are cherished worldwide.

If you're looking to join a creative team that values quality, precision, and style, please submit your application.

Saint Croix, Inc., is a wholly owned subsidiary of RTP Company. RTP Company is a global compounder of custom-engineered thermoplastics headquartered in Winona, Minnesota

Company Description

For over 65 years, we’ve set the standard in luxury sportswear. Founded and still proudly headquartered in Winona, Minnesota, we are recognized worldwide for our handcrafted garments that seamlessly blend innovative technology with timeless craftsmanship.\r\n\r\nAt Saint Croix, we don’t just create clothing—we craft works of art that reflect the highest standards of luxury and comfort. We’re more than just a manufacturer or retailer; we’re a community of craftsmen, designers, and innovators working together to create something extraordinary.\r\n\r\nAs we continue to grow, we’re looking for passionate, creative individuals eager to learn and contribute to a company that values both tradition and innovation. Whether you want to design the product, work hands-on with our garments, help shape our brand, manage the logistics behind the scenes, or sell our product, there’s a place for you to grow.\r\n\r\nWhy Start Your Career with Us?\r\n•\tBe part of a company with a rich legacy of excellence.\r\n•\tGain valuable experience in a creative and technical environment.\r\n•\tLearn from skilled professionals who are experts in their fields.\r\n•\tHelp craft luxury products that are cherished worldwide.\r\n\r\nIf you're looking to join a creative team that values quality, precision, and style, please submit your application. \r\n\r\nSaint Croix, Inc., is a wholly owned subsidiary of RTP Company. RTP Company is a global compounder of custom-engineered thermoplastics headquartered in Winona, Minnesota