Service Advisor

Are you ready to embark on a career journey like no other? At Briarwood Ford, we're not just a dealership; we're a family united by a passion for excellence. Since 1987, we've been making dreams come true for both our customers and our team members. Now, it's your turn to be part of something extraordinary! Why Choose Briarwood Ford? * Competitive Compensation: Your hard work deserves to be rewarded, and we offer competitive wages to reflect your dedication. * Comprehensive Benefits: We've got you covered with top-notch medical, dental, and vision insurance plans, ensuring your well-being is a priority. * Bonus Bonanza: Get ready to stack those dollars with our lucrative CSI and Sales Bonuses. * Work-Life Balance: Enjoy paid vacations and holidays because we understand that you deserve quality time with loved ones. * Family-Owned and Operated: Join a tight-knit team where your contributions truly matter, and we're more than just coworkers; we're family. * Positive Work Environment: Experience a culture that fosters growth, camaraderie, and job satisfaction. * Discounts Galore: Avail amazing employee discounts on products and services, making your life even better. * Continuous Learning: We invest in your future with paid training to keep you at the top of your game. * Job Security: Rest easy with long-term job security in a stable, family-oriented dealership. Responsibilities That Define Success: * Customer-Centric: Take the wheel of the customer experience, ensuring every interaction leaves a lasting, positive impression. * Efficient Operations: Oversee service orders, distribute work among technicians, and answer technical queries with finesse. * Customer Happiness: Keep those smiles coming by maintaining high Customer Happiness scores. * Team Player: Collaborate with upper management to ensure overall customer satisfaction and maintain positive relations with our partners.