Mortgage Servicing Property Preservation Specialist

About this opportunity

The Mortgage Servicing Property Preservation Specialist is responsible for managing and overseeing the maintenance, inspection, and preservation of properties within a mortgage servicing portfolio—primarily defaulted, delinquent, or foreclosed assets. This role ensures properties are secured, maintained to investor and regulatory standards, and protected against deterioration or loss in value.

Key Responsibilities

• Coordinate and monitor property preservation activities including inspections, securing, winterization, repairs, and maintenance

• Review vendor reports, photos, and invoices for accuracy, quality, and compliance with guidelines

• Ensure adherence to investor, insurer, and regulatory requirements (e.g., FHA, VA, Fannie Mae, Freddie Mac)

• Manage timelines and service level agreements (SLAs) to prevent curtailments or penalties

• Communicate with field service vendors to issue work orders, resolve deficiencies, and ensure timely completion of tasks

• Audit property condition reports and preservation actions to ensure cost-effectiveness and necessity

• Track and approve expenses within allowable limits and escalate exceptions as needed

• Maintain accurate records and documentation in servicing systems

• Identify risks related to property condition, code violations, or hazards and initiate corrective actions

• Collaborate with internal departments such as foreclosure, REO, claims, and compliance teams

Location and Schedule

• This is a full-time, office-based position in a modern, cozy environment in our Troy, MI office.

• Our standard working hours are Monday to Friday, 9:00 AM to 6:00 PM, promoting a healthy work-life balance.

Skills & Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred

• 2+ years of experience in mortgage servicing, property preservation, default servicing, or a related field

• Knowledge of investor guidelines (FHA, VA, GSEs) and property preservation standards

• Strong attention to detail and ability to analyze reports and photographic evidence

• Experience working with vendor management systems and servicing platforms

• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Excellent organizational and time management skills

• Strong written and verbal communication abilities

Preferred Skills:

• Experience with inspection and preservation tools such as VendorScape, MCS, Safeguard, or similar platforms

• Understanding of foreclosure timelines and processes

• Ability to manage multiple priorities in a fast-paced environment

• Problem-solving mindset with a focus on cost control and compliance

What We Offer | Career and Culture

• Company Culture: Inclusive, supportive company culture where you are not a number, but a voice that's heard and brings value.

• Growth Path: Defined paid training and clear pathways for career development.

• Benefits: Comprehensive benefits package including PTO, sick days, paid volunteer hours, medical, dental, vision insurance, and 401(k).

  Take the first step towards a rewarding career in the mortgage industry with AD Mortgage.

  Our Recruitment team will reach out to you shortly!

Connect with us : Explore our social media to get a sense of our corporate culture.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.