Account Manager

Grand Rapids, MI

Relationships That Drive Results. Success That Lasts.

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.

What You'll do

  • Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships
  • Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
  • Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
  • Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role

What You’ll Bring

  • High School Diploma or GED required
  • Bachelor’s Degree preferred or equivalent work experience
  • At least three years of outside sales experience – preferably in an environment with set targets
  • Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments
  • Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive
  • Excellent time and territory management skills
  • Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time
  • Work a flexible and varied schedule

What’s In It for You

The account manager role offers an uncapped bonus potential. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background.
Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.
This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Posted 2026-04-21

Recommended Jobs

In Home Caregiver

Regal Home Care LLC
Michigan

Regal Home Care is looking for self motivated, caring and reliable individuals to help make a lasting impact in the lives of elderly, disabled and Veterans of the local community. We are looking for…

View Details
Posted 2025-08-28

Registered Nurse - Emergency Department (ED)

Customer Value Partners
Saginaw, MI

Job Description Job Description Overview CVP is seeking dedicated Registered Nurses to join our team in providing high-quality emergency care to our Nation's Veterans at the VA Saginaw Healthc…

View Details
Posted 2026-03-17

FOOD SERVICE WORKER (PART TIME)

Morrison Healthcare
Pontiac, MI

Job Description Job Description   We are hiring immediately for part time FOOD SERVICE WORKER positions. Location : Mclaren Oakland - 50 North Perry, Pontiac, MI 48342. Note: online appli…

View Details
Posted 2026-04-16

Administrative Assistant - HR Assistant

Kaidi LLC
Grand Haven, MI

Job Description Job Description Administrative Assistant - HR Assistant Position Summary Do you want to... Play a key role in starting up a new manufacturing plant? Serve as the admini…

View Details
Posted 2026-03-20

Senior Raw Materials Sourcing Manager

Dow
Midland, MI

: At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our sol…

View Details
Posted 2026-04-21

Outsourced Accounting Specialist

Yeo & Yeo
Saginaw, MI

: It's people like you that make us great! At Yeo & Yeo, we recognize that the champions behind our success are our people. We are a people-first organization fully committed to creating a dynamic…

View Details
Posted 2026-04-18

Class A CDL Driver

CK Transportation, Inc.
Saginaw, MI

Job Description Job Description CDL-A Truck Driver Fort Wayne, IN 46802 Weekly Pay: $1,350 to $1,500 Home Time: Every other weekend Freight Type: No-touch dry van Drivers in this pos…

View Details
Posted 2026-04-05

North Central Regional Manager

Window World Inc.
Grand Rapids, MI

Job Description Job Description Benefits: ~ Cell Phone Reimbursement ~401(k) ~401(k) matching ~ Competitive salary ~ Dental insurance ~ Employee discounts ~ Health insurance ~ Paid…

View Details
Posted 2026-03-17

Entry Level Electrical Engineer - #2775.20

Wade Trim
Taylor, MI

What We Offer: Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance b…

View Details
Posted 2025-09-10

Emergency Medical Dispatcher

Life EMS, Inc.
Grand Rapids, MI

This is a full-time position. Pay is $22.82/hr. SUMMARY: Gamers wanted! Do you enjoy video games or a fast paced environment with problem solving? Then this is the position for you! You will provide …

View Details
Posted 2026-04-17