HR Manager / Payroll Specialist (Generalist)

Job Description

Job Description

Location: Grand Rapids, MI (On-site )
Organization: Family Outreach Center
Reports To: Director of Finance
Employment Type: Full-Time

Position Summary

We are seeking an experienced and self-directed HR Manager / Payroll Specialist (Generalist) to lead all day-to-day human resources functions while also owning payroll administration. This role is ideal for a hands-on professional who can operate independently, establish and improve HR processes, and ensure compliance across the employee lifecycle.

The right candidate is both strategic and detail-oriented, with a strong working knowledge of HR best practices, payroll systems, and employment regulations. Experience with BambooHR is a plus, though not required.

Key Responsibilities

Human Resources Management

· Lead all HR operations including recruitment, onboarding, employee relations, performance management, and offboarding

· Develop, document, and improve HR policies, procedures, and workflows

· Ensure compliance with federal, state, and local employment laws and regulations

· Serve as a trusted advisor to leadership on HR-related matters

· Manage employee records and HRIS systems, maintaining accuracy and confidentiality

· Support benefits administration including enrollment, changes, and employee communication

· Drive employee engagement initiatives and support organizational culture efforts

Payroll Administration

· Process and manage biweekly (or semi-monthly) payroll accurately and on time

· Maintain payroll records, deductions, benefits, and tax withholdings

· Ensure compliance with payroll laws and reporting requirements

· Coordinate with finance team on payroll entries, reconciliations, and reporting

· Respond to employee payroll-related inquiries

Qualifications

Required

· 5+ years of progressive HR generalist or HR manager experience

· Demonstrated experience processing payroll independently

· Strong knowledge of employment law, HR best practices, and compliance requirements

· Proven ability to work independently and build/own processes from the ground up

· High level of discretion, integrity, and professionalism

· Excellent organizational, communication, and problem-solving skills

· Proficiency with HRIS and payroll systems

Preferred

· Experience with BambooHR or similar HR systems

· Experience in nonprofit or healthcare/behavioral health settings

· Bachelor’s degree in Human Resources, Business Administration, or related field

· HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR)

What We’re Looking For

· A self-starter who thrives with autonomy and accountability

· Someone who not only follows processes—but owns and improves them

· A practical, solutions-oriented HR leader who can balance compliance with compassion

· Detail-oriented professional who ensures accuracy in payroll and personnel matters

Compensation & Benefits

· Competitive salary based on experience

· Health, dental, and vision insurance

· Retirement plan with employer contribution

· Paid time off and holidays

· Professional development opportunities

Family Outreach Center is a mission-driven nonprofit providing outpatient therapy and behavioral health services. We are committed to strengthening families and individuals through compassionate, high-quality care. Our team values collaboration, integrity, and continuous improvement.

Company Description

Family Outreach Center is a mission-driven nonprofit providing outpatient therapy and behavioral health services. We are committed to strengthening families and individuals through compassionate, high-quality care. Our team values collaboration, integrity, and continuous improvement.