Application Support Specialist : Pontiac, MI, 48343
Job Title : Ap plication Support Specialis t ONLY W2 consultants
Location : Pontiac, MI, 48343
Contract on w2
Job Description:
- Onsite position in the client side providing end user PC and software support and troubleshooting for staff and the public.
- Respond to and resolve technological issues for client
- Ability to learn the MiFILE application, and other client's specific line of business technologies including audio visual/recording equipment, with the aim of supporting business users and the public in their day-to-day use of systems.
- Interface with Client's IT team on incidents and problems that need higher level technical support.
- The client's operate as an on-premise environment.
Environment: Court Audio Video broadcast/recording technology such as JAVS, BIS, hybrid meeting technology, such as Zoom, Courts MiFile solution, Adobe Acrobat, Microsoft Visio, Microsoft Office Suite, SharePoint, and others.
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