IT Technician
Job Responsibilities:
- Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
- Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
- The IT Technician performs semi-complex work within technical or paraprofessional area.
- Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
- Documents and refers complex, unusual problems to other support teams.
- Skills: ; Required Skills &; Experience:
- One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
- Basic account management skills and knowledge in regards to the creation, modification and termination of user accounts across multiple platforms.
Skills:
- Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
- ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred.
Education/Experience:
- HS Diploma or equivalent.
Recommended Jobs
Home Health RN Director
Job Description Job Description Home Health RN Director Full Time M-F In-Office Dearborn, MI. Salary $100K-$145K based on experience Job Description The Home Health RN Director…
Automotive Service Technician
Job Description Job Description Job Description: Automotive Service Technician Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations acros…
Occupational Therapy Assistant (OTA/COTA) - Full-Time
Job Description Job Description Description: Occupational Therapy Assistant (OTA/COTA) – Full-Time Traverse City, MI | Skilled Nursing | Post-Acute Rehabilitation Help Patients Return to the…
Cycle Counter
Location: Clinton (Escalator Plant), NC, United States Job ID: 88036 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of…
Automotive Technician
Job Description Job Description Full Job Description Job description Xtreme Truck & Auto Center of Coopersville is looking for: Experienced Automotive Technician Qualified in Suspension R…
Summer Day Camp Counselor
Job Description Job Description The Ferndale Parks and Recreation Department is seeking positive, dynamic, and responsible individuals to join its state-licensed Summer Day Camp program as Camp C…
Project Manager 3
Job Description Job Description Job Title: Project Manager 3 Job Location: Lansing, MI (Hybrid) Job Type: Contract Job Description/ Requirement: In-depth knowledge of and experience i…
Registered Nurse
Summary The Lieutenant Colonel (LTC) Charles S. Kettles VA Medical Center is seeking a Full-Time Registered Nurse to join their Inpatient Medical/Surgical staff - aligned under Patient Care Servi…
Host / Hostess - Evening and Weekend Availability
The Palio , our namesake, is a celebrated Italian horse race that runs through Siena, Italy twice each year and is the inspiration for our robust food and spirits. Palio is not just a restaurant, i…
Quality Engineer
Job Description Job Description Our client is a leading provider of innovative automotive solutions, specializing in cutting-edge technology and unparalleled customer service. Based in Manchester…