Lead QA Engineer

Hybrid Flexibility | Software Startup | Among Coolest Midwest Tech Offices

RIVET is how construction labor gets to work. RIVET’s software platform transforms the way contractors manage, plan, schedule and deploy crews in one unified platform. The RIVET team is passionate about leveraging technology to champion the skilled trades, accelerate digital transformation, and make construction an industry of choice for a new generation entering the workforce.

As a Lead QA Engineer at RIVET, you will take full ownership of our quality assurance efforts, shaping how bugs are identified, prevented, and resolved. You’ll partner closely with Engineering, Product, and Customer Support to establish a repeatable and scalable QA process that ensures quality isn’t an afterthought—it’s a first-line defense. You’ll create and maintain automated test scripts (primarily using Playwright), define what UAT means for our team, and ensure it happens effectively every sprint.

You’ll be hands-on from day one, implementing processes and performing QA yourself before we scale the team. Engineers currently QA each other’s work—a method we know needs improvement—and you’ll be the one to change that. Working alongside the VP of Engineering, you’ll not only build the process, but help embed quality into how we build software from the start. Your work will have a measurable impact, and your metric for success will be clear: reduce bugs in both trunk and production.

This is a high-impact, ground-floor opportunity to define what QA looks like at RIVET. Over time, the role will evolve into a leadership position as we grow, with the potential to build and manage an offshore QA team that runs the processes you’ve designed. We’re looking for someone with the vision, experience, and adaptability to scale alongside us.

• Design, implement, and own a scalable QA process
  
• Create, execute, and maintain automated test scripts for React UIs using Playwright
  
• Define and run a complete UAT cycle every release
  
• Partner with Product and Engineering to write QA plans before development begins
  
• Perform hands-on QA using manual, exploratory, and automated testing techniques
  
• Coordinate with future nearshore or offshore QA testers, providing feedback and coaching on deliverables
  
• Track, document, and triage bugs—collaborating with Engineering to determine severity and prioritization
  
• Act as a key liaison between Product, Customer Support, and Engineering—distinguishing bugs from features and proposing workarounds where appropriate
  
• Attend and contribute meaningfully to team meetings such as grooming, planning, and sprint syncs
  
• Maintain and evolve automated testing frameworks to support growing product needs and team capacity

• 5+ years of experience in QA roles, particularly in small or mid-sized tech companies

• Proven success owning or building QA processes from scratch, not just participating in them

• Deep experience with automated testing frameworks, especially Playwright

• Strong GitHub proficiency and familiarity with modern development workflows

• Experience writing detailed QA plans and running comprehensive UAT cycles

• Familiarity with ticketing systems

• Comfort working with hybrid or distributed teams, including experience collaborating across time zones

• Ability to communicate clearly with Product, CS, and Engineering—especially when triaging issues

• Desire to work closely with the VP of Engineering and help shape the QA function from the ground up

• Bilingual in Spanish or another language commonly spoken by offshore QA teams (e.g., in Latin America, Eastern Europe, or Asia)

• Previous experience at an early-stage startup

• Experience in B2B SaaS environments

• Familiarity with Notion

• Previous experience coaching or managing QA testers

• Exposure to testing both APIs and frontend interfaces across multiple platforms

• Competitive compensation and equity packages
• Health, dental, and vision insurance
• 401(k) matching
• Employee stock option program
• Commuter (parking) benefits
• Vacation and paid holidays
• Free weekly lunches

RIVET believes in putting our people first and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, and perspectives. We are an equal opportunity employer and celebrate the diversity of our growing team.