Small business loan processor

Lake Michigan Credit Union
Grand Rapids, MI

Job Description

Job Title: Small Business Lending Loan Processor

Primary Location: Grand Rapids, MI

Employee Status: Full-Time Hourly

Estimated Hours/Week : 38

What You’ll Get:

  • Weekly Pay
  • Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision.
  • Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA).
  • Retirement options like 401 (k) with company match and pension.
  • Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.
  • Tuition reimbursement.
  • To see a full list of our benefit offerings – check out this helpful guide!


About this position:

The Small Business Lending Loan Processor performs specialized loan processing for this Loan Program while adhering to the current Small Business Lending Standard Operating Procedures (SOP) in force at the time the loan is being processed.

What you’ll do:

  • Generating loan documents using LaserPro for processing loans. Performing all loan closing tasks for the Small Business Lending loan program, and performing loan onboarding into Jack Henry Silverlake system. (Symitar)
  • Monitoring Lender AI CRM platform for the credit union’s Small Business Lending loan program applications.
  • Collecting all necessary loan information from the borrower(s) such as financial documents, both business & personal, so that a loan request can be submitted to underwriting for approval.
  • Small Business Lending loan servicing secondary contact for member loan questions, payment issues and other general inquiries.
  • Performing general loan maintenance (address, ACH information, etc.).
  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control


What You’ll Bring:

  • A minimum of one (1) year of related experience.
  • A high school degree or equivalent
  • A significant level of trust, credibility and diplomacy is required.


Who We Are:

We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.

As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.

It’s about always doing what’s best and right for our members - it guides everything we do.

From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.

Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.

You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.

Have additional questions about the role?

You may email us at: [email protected] .

If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:

Call us at: (616) 242-9790

Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316

Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.

LMCU is an Equal Opportunity Employer

If you are interested in applying for this opportunity, please go to our Internal Career Site located on the Career App on your Workday home page. If you have any questions regarding the opportunity, please feel free to reach out to [email protected].

LMCU is an Equal Opportunity Employer
Posted 2025-11-12

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