Orthodontic Assistant

Job Description

Job Description

Superior Orthodontics is a leading orthodontic practice dedicated to providing exceptional care to our patients. Our team is committed to creating beautiful smiles and delivering an outstanding patient experience.

Essential Duties
The Orthodontic Assistant will oversee and execute tasks to ensure excellent clinical care, including:

• Assist the orthodontist during patient procedures, including bonding, adjustments, and appliance placement/removal.
• Prepare treatment areas by sterilizing and disinfecting instruments, equipment, and work surfaces.
• Take diagnostic records, including digital X-rays, photos, and impressions.
• Educate patients on oral hygiene instructions, appliance care, and treatment expectations.
• Manage patient comfort and flow during clinical hours by anticipating the doctor’s needs.
• Maintain accurate and detailed patient records using practice management software.
• Ensure compliance with OSHA, HIPAA, and infection control protocols.
• Coordinate with the front office to schedule appointments and manage treatment follow-ups.
• Monitor and maintain clinical supplies, submitting orders as needed to support smooth operations.
• Perform lab work as needed, such as pouring and trimming models, fabricating retainers, and other appliances.
• Assist in managing emergency situations, such as broken brackets or loose wires.
• Act as a liaison between patients, families, and the orthodontic team to ensure high-quality communication and care.
• Participate in morning huddles, staff meetings, and continuing education training sessions.
• Support marketing initiatives, including attending events or assisting with promotional strategies.

Daily Responsibilities

• Prepare treatment rooms and ensure instruments and equipment are ready for daily procedures.
• Greet and escort patients to their treatment chairs while providing a welcoming environment.
• Accurately chart and document treatment details during each visit.
• Monitor sterilization cycles to maintain proper instrument cleanliness.
• Assist the orthodontist in executing treatment plans efficiently.
• Troubleshoot patient concerns regarding braces, aligners, and appliances.
• Work with the office team to confirm appointments, process billing information, and resolve scheduling conflicts.
• Maintain clean, organized treatment areas and clinical workspace.
• Support other clinical team members as needed to ensure seamless patient care.

Requirements:

• High school diploma or equivalent
• Previous experience working in a dental or orthodontic office preferred (2 years experience preferred, but not required)
• Strong work ethic - intrinsically motivated
• Positive, upbeat, friendly personality
• Be a team player
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail and accuracy
• Reliable transportation and dependability
• Must travel to both office locations - Eastpointe and Southfield as well as other locations as needed by the Doctor

Benefits/Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary
We are seeking a qualified and caring Orthodontic Assistant to join our team! As a Orthodontic Assistant, you will provide top-notch dental care that makes our clients feel like family. You will provide assistance to the dentist during exams and procedures and complete administrative tasks such as scheduling appointments. The ideal candidate has previous experience as a Orthodontic Assistant (preferred). If you’re friendly, outgoing, and committed to creating a fantastic dental experience, we want to hear from you!