Quality Assurance Specialist

Quality Assurance Specialist

We are seeking a talented and detail-oriented Quality Assurance Specialist to join our team. You will work alongside our QA Team, Development Team, Product Development Team, and Support Teams to ensure that our applications meet the highest standards for quality before release to customers. You will help create test plans, coordinate testing of new products and features, and integrate yourself with one or more of our product teams.

A successful QA Specialist will have a background and a strong understanding of writing and reviewing user stories and feature requests to appropriately verify and create future test scenarios for regression and automated testing. Candidates should show excellent interpersonal skills for communication across teams which will be made up of both technical and non-technical individuals. You should be detail oriented, should have strong time management skills, and should be a hands-on and motivated learner who enjoys keeping up to date on the latest testing strategies.

Prior experience in manual or automated testing or completion of a related quality assurance certification (CSTE, CAST, CTLF, etc.) is preferred but is not required for this position.

As part of our company-wide focus on expanding the responsible use of AI technologies, we are looking for someone who is excited to explore and adopt modern AI‑assisted testing and productivity tools. Prior experience with these tools is a plus.

If you are looking for a challenging and rewarding opportunity to utilize your skills, we would love to hear from you!

• Become a domain knowledge master for our applications and modules from one or more of our product suites, both in the Windows desktop software and our Cloud-based SaaS (software as a service) offering.
• Contribute to exploratory and manual regression testing, test strategy planning, and test execution.
• Report and track defects and test failures, working closely with QA and application developers to ensure timely resolution.
• Help update and maintain test data for automated and manual tests.
• Collaborate with cross-functional teams to understand requirements, meet customer expectations, and participate in Agile methodologies.
• Participate in and provide documentation for test plans, cases, and scripts
• Work with the development team and stakeholders to define automated test strategies for new and existing features.
• Explore and adopt existing and emerging AI technologies to assist in testing capabilities and other team tasks

Qualifications:

• P roficiency in manual testing techniques and methodologies
• Familiarity with various testing tools including Jira, Shortcut, Trello etc.
• Experience testing SaaS applications, including testing considerations for testing API’s, third-party integrations, and performance testing
• Ability to write and execute test cases, test plans, and test scripts.
• Must have strong problem-solving and decision-making skills
• Excellent communication skills, both written and verbal, with an ability to convey complex concepts to both technical and non-technical team members
• Understanding of Agile software development methodologies and the ability to adapt to changing requirements and priorities
• Proactive attitude toward staying updated on industry trends, tools, and best practices
• Strong analytical and problem-solving skills
• Ability to think critically and provide detailed analysis of software issues
• Attention to detail and thoroughness in documentation
• Experienced in using various AI technologies related to testing methodologies

At BS&A, we love our team members and offer a highly competitive compensation and benefit package. Our benefit package includes:

• Competitive pay
• Health Insurance – BCBS of Michigan – Employer-paid premium
• Health Savings Plan – Employer contributes 75%
• Dental Insurance – Employer-paid premium
• Vision Insurance – Employer-paid premium
• Retirement – 401(k) – Employer-paid
• Retirement – 401(k) – Employer matches 50% of team member contribution
• Paid Parental Leave
• Disability Insurance – Employer-paid premium
• Life Insurance – Employer-paid premium
• Generous PTO and Holiday Time
• Remote Options
• Company-sponsored events

BS&A Software uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires.
BS&A Software provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. BS&A Software complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
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