Office Administrator- Full-Time
- Assumes responsibility to answer all incoming telephone calls with the object of securing the residential sale and scheduling of service.
- Ensures Route Managers data entry work is completed; Enters daily reports, new contracts, one times, Electronic Site Management (ESM), product sales forms and service requisitions
- Prepares bank deposit for cheques received and credit card payments; Follows up with Head Office
- Solves residential account issues
- Manages customer files; Ensures filing is current
- Schedules Route Managers one-time work and home services; Ensures follow up calls are complete to guarantee customer satisfaction
- Ensures month end is completed
- Checks missing tag reports
- Orders office supplies
- Assumes responsibility for functions of chain accounts (reporting, scoring, and knowledge of procedures)
- Offers support to Branch staff as directed by his/her Manager
- Competitive base salary
- Commission on residential sales
- People-first culture
- Opportunities for advancement
- One or more years of customer service-related experience
- Written and verbal communication, interpersonal and support skills
- Able to use all related hardware and software
- Inside sales experience an asset
- Strong organizational skills
- Team player
- Strong attention to detail and high level of accuracy
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