Customer service representative
Job Title: Full Time Insurance Agency Customer Service Representative
Location: Davison, MI
Company: Garrison-Ross Agency
About Us: Garrison-Ross Agency is a dynamic and customer-focused insurance agency committed to providing exceptional service and tailored insurance solutions. We are seeking a dedicated and friendly Customer Service Representative to join our team on a full-time basis.
Responsibilities:
- Assist clients with inquiries and provide information about insurance policies.
- Process policy changes, renewals, and cancellations.
- Address customer concerns and escalate issues when necessary
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure customer satisfaction and retention.
Qualifications:
- High school diploma or equivalent.
- Previous customer service experience in the insurance industry preferred.
- Strong communication, organizational, and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Proficient in using computer systems and software.
Benefits:
- Competitive Salary.
- Benefit package including health insurance offered
- Opportunity for growth within the company.
- Supportive and friendly work environment.
How to Apply: Interested candidates should submit their resume and a brief cover letter to [email protected]. Join Garrison-Ross Agency and be a part of a team that values customer satisfaction and professional growth!
Job Type: Full-time
Pay: $38,000.00 - $45,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
Ability to Commute:
- Davison, MI 48423 (Required)
Ability to Relocate:
- Davison, MI 48423: Relocate before starting work (Preferred)
Work Location: In person
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