Customer Service Representative - State Farm Agent Team Member

Steve Franks - State Farm Agent
Coldwater, MI

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Paid time off
Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for Steve Franks State Farm agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. (Preferred Bilingual-Spanish)

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to develop and maintain a digital marketing system to promote the office.
  • Work with the agent to identify and support local community events in our market.
  • Work with the agent to help manage the website and social media content.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...

  • Simple IRA
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements

  • Excellent communication skills - written, verbal and listening ( preferred spanish speaking )
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
Preference will be given to bilingual applicants.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

All prospective applicants will be REQUIRED to take a career assessment prior to any scheduled interview.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Posted 2026-05-11

Recommended Jobs

Seasonal Temporary Store Associate - Merrell

Wolverine Worldwide
Byron Center, MI

Summary Job Description The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities,…

View Details
Posted 2025-08-13

AWS Instructor

Global Information Technology
Southfield, MI

Job Description Job Description Job Description: AWS instructor Location: Southfield, MI Global Information Technology is a Professional IT training and consulting services corporati…

View Details
Posted 2026-04-23

Senior Testing Specialist - Shopping (Remote)

Capital One Financial Corporation
Lansing, MI

Senior Testing Specialist - Shopping (Remote) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusiv…

View Details
Posted 2026-05-11

Veterinarian

Allegan Veterinary Clinic
Allegan, MI

At Allegan Veterinary Clinic , we are a bustling companion animal practice situated in the charming downtown area of Allegan, MI. If you are looking for an energizing place to practice medicine and…

View Details
Posted 2026-04-24

Advanced Practice Clinician in Adrian, MI

TeamHealth
Adrian, MI

60526BR Advanced Practice Clinician in Adrian, MI Nurse Practitioner Primary Care Description TeamHealth is seeking a quality-driven family nurse practitioner or physician assista…

View Details
Posted 2026-05-10

RN Registered Nurse - $15,000 Sign On Bonus! **NEW RATE**

NexCare WellBridge Senior Living
Cadillac, MI

Join our EPIC Team at Wexford Senior Care Center! Our Registered Nurses are a part of our skilled nursing team that provides specialized care to patients in a variety of areas including orthopedi…

View Details
Posted 2026-05-04

Primary Care Physician (MD/DO) - High-Growth Network | Garden City, MI

Surgical Specialists Group of Michigan
Garden City, MI

Primary Care Physician (MD/DO) – High-Growth Network | Garden City, MI Surgical Specialists Group of Michigan is seeking a Primary Care Physician (MD/DO) to join a rapidly expanding, physician-l…

View Details
Posted 2026-04-27

Dermatologist Needed for Locum Tenens Coverage at Clinic in Michigan

LocumTenens.com
Sanford, MI

This Job at a Glance Job Reference Id: ORD- -MD-MI Title: MD Dates Needed: June and ongoing for 6-12 months Shift Type: Day Shift Assignment Type: Clinic Call Required: No Board …

View Details
Posted 2026-05-09

Physician-OB GYN-Laborist-Troy-Casual

Corewell Health
Troy, MI

Job Summary The OB/GYN Laborist Role A is an in-house position which ensures that safe, high quality, evidence-based care is provided to obstetric patients and that hospital resources are manage…

View Details
Posted 2026-05-05

MI- Household Manager & Family Assistant (Michigan)

Sage Haus
Michigan

We are actively recruiting experienced, reliable, and proactive House Managers & Family Assistants to support families across Michigan. These roles focus on keeping households running smoothly thro…

View Details
Posted 2025-12-01