Office Manager

Job Description

Job Description

Job Title: Office Manager
Location: Michigan Dog Training, Plymouth, Michigan

About Us

We’re a small, close-knit team of 8-10 who love what we do and work hard to make a difference for our clients (both two- and four-legged!). We’re looking for someone who enjoys being the “go-to” person in the office—keeping things running smoothly, supporting our staff, and making sure clients feel welcome and taken care of.

What You’ll Do

As our Office Manager, you’ll wear a few different hats and play a big role in the success of our team. A typical day may include:

• Scheduling and confirming client appointments, classes, and consultations.
• Answering calls, emails, and messages with professionalism and warmth.
• Reaching out to prospective clients via phone for a personal touch to prospective clients and via phone, text or email to established clients to share information and encourage them to get started.
• Keeping our office organized and stocked with supplies.
• Maintaining accurate records and helping with paperwork.
• Pitching in with handling or caring for our resident dogs when extra hands are needed.
• Supporting the team with day-to-day tasks to keep everything running smoothly.

What We’re Looking For

• Someone who is organized, detail-oriented, and loves to stay on top of things.
• A strong communicator who’s comfortable on the phone and enjoys helping people.
• Team player with a positive attitude and willingness to jump in where needed.
• Previous office or administrative experience is a plus, but not required if you’re a quick learner.
• Comfortable around dogs and willing to learn safe handling techniques.
• Familiar with basic Apple computer programs or willing to learn, and proficiency to keep our Client Relationship Management software up to date.
• Abe to type 30-40 wpm.

What You’ll Love About Working Here

• A supportive and friendly team environment.
• The chance to work in an office where dogs are part of the daily routine with the goal of helping them become a well trained dog enabling them to stay in a forever home.
• What we do also improves the lives of families and children learning how to be safe around dogs and enjoy their companionship.
• Opportunities to learn and grow in a variety of areas.
• Health and retirement benefits.