Benefits Navigation Specialist

Mid Michigan Industries
Mount Pleasant, MI

:

Who You Are

You get to come to work knowing your job has a higher purpose and truly help the persons we serve together. You love the feeling you get when you see your work has more meaning to you. You are compassionate, driven, empathetic, and focused on giving someone a chance to do something that brings them joy. We know you love to help others, and that is why we would love to have you work with us at MMI.

What You Do

As a Benefits Navigation Specialist , you will be responsible for supporting persons in our community with navigating the Medicare and Medicaid systems. Building relationships with each person on the caseload, completing required documentation, may include coaching to ensure satisfactory completion of each step in the selection and enrollment process within the local communities in the Isabella, Gratiot and Clare area.

What You Get

In addition to that feeling you get knowing you help others, you also have a great work/life balance . While this position required flexibility to be able to work an occasional weekend or evening shift, primarily you will work Monday - Friday 40 hours a week. We also offer a success coach for our employees at no cost to you! If life gets tough, just know that MMI cares about YOU and offers this success coach confidentially providing assistance in budgeting, counseling, childcare, or other areas in your life that you may need some extra guidance with!

MORE of What You Get

You also will be eligible for benefits after an introductory period. Health , vision , and dental insurance is available with three health insurance options currently available. We offer 12 paid holidays including the week between Christmas and New Year. We also provide PTO (paid time off) up to 3 weeks a year based on your hours worked. If you prefer, you can also cash out your PTO quarterly to help with special occasions you may need some extra cash for. We also offer 401k and tuition reimbursement after one year of employment.

MINIMUM QUALIFICATIONS:

  • Bachelor's degree in social work, education, psychology, counseling, disability studies or related field.
  • An Associates degree and completion of three (3) years of professional experience providing advisory services will be considered in lieu of degree.
  • Excellent organizational and analytical skills.
  • Strong communication skills; able to communicate effectively both verbally and in writing with persons requesting serves, staff and other members of the community.
  • Ability to present complex information clearly and empathetically to diverse populations.
  • Comfortable with both phone and in-person client interactions.
  • Commitment to providing non-biased guidance to empower client decision-making.
  • Experience and proficient in Microsoft Office programs.

PREFERRED QUALIFICATIONS:

  • Knowledge of the Medicare Program
  • Experience working with individuals with disabilites.
  • Prior experience supporting elderly populations.
  • Background in a consultative or adisory role.

Like What YOU See?

Do you like what you have read so far? Take a look at our website mmionline.com to learn a bit more about us here at MMI and what we can do to make your next job your BEST job. You can apply directly on our website or submit your resume through Indeed.

MMI RESERVES THE RIGHT TO HIRE THE MOST QUALIFIED PERSON FOR THIS JOB. POTENTIAL CANDIDATES WILL BE EVALUATED ON MINIMUM AND PREFERRED QUALIFICATIONS AS WELL AS THE ABILITY TO PERFORM DUTIES OF THE POSITION. MMI IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER. AUXILIARY AIDS AND SERVICES ARE AVAILABLE UPON REQUEST TO PERSONS WITH DISABILITIES .

Job Type: Full-time

Pay: From $15.25 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

Posted 2026-07-21

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