Retail Store Management (Grand Rapids Metro Market)

The Highland River Group
Grand Rapids, MI

Job Description

Job Description

The Highland River Group Ashley Furniture retail stores are ready to expand our leadership teams. We are looking for engaging, results driven managers, with Retail Experience to join our Management Team. These roles require strong leadership skills, a passion for retail, the ability to motivate and develop team members and will be heavily involved in ensuring Highland River Ashley Furniture customer's expectations are met and exceeded.

Are you a sales driver who wants to work in a great culture? We just might be the right fit for you. We currently have store locations in Grandville, Kentwood and Kalamazoo, MI.

View the following video to get a great perspective on working at the Highland River Group Ashley:

Highland River Ashley Careers - YouTube

Duties:

  • Coach, Observe and Train retail staff, ensuring effective employee orientation and ongoing development
  • Development and responsibility for the execution and accountability of all individual and store sales, processes and goals
  • Oversee shift management to ensure smooth operations especially during peak hours
  • Implement and manage sales processes and strategies to achieve store targets and improve overall performance
  • Maintain high standards of customer service by modeling excellent phone etiquette and interpersonal skills
  • Foster a positive work environment that encourages teamwork, accountability and professional growth
  • Ensure compliance with company policies and procedures while maintaining a safe shopping environment
  • Ability to articulate ideas clearly and concisely in a variety of settings, adjusting the message to match the audience
  • Ability to professionally address and resolve customer issues or complaints
  • Maintain professional appearance and image

Experience:

  • 3+ years proven experience in retail management, sales management or related field
  • Knowledge and experience in retail operations including commission sales processes
  • Proficient in math for handling transactions, inventory counts, reporting, etc.
  • Strong written, verbal, presentation and communication skills are essential for interacting with customers and staff alike


Benefits:

  • Competitive Pay
  • Paid Time Off (PTO)
  • Health, Dental, and Vision Benefits, available on the first of the month following hire date.
  • Life and AD&D Insurance - 100% paid by employer
  • Short Term Disability - 100% paid by employer
  • 401 k with Company Match
  • Birthday - Paid Day Off
  • Employee Furniture and Mattress Discounts
  • Employee Assistance Program, Working Advantage and FinFit Benefits
  • Professional Development Program
  • Promotions from within & much more

About the Highland River Group:

The Highland River Group is a third-generation Veteran family, owned and operated retail furniture business, dedicated to Our Vision, "Be the Difference", which drives everything we do.

What does “Being the Difference” mean to our communities?

For more than 25 years, we’ve taken pride in offering our communities comfortable, livable furniture and mattresses at affordable prices. But we’re especially proud of our community service. Giving back feels great!

Our signature effort is Hope to Dream, where your mattress purchases help us provide beds to local children in need. We honor and celebrate our Veterans and active-duty military every day with our Walls of Honor at each of our stores, and give each Veteran a challenge coin. We host an awesome Veteran Celebration every fall for Veterans and their families. You’ll also see our team members helping at a wide variety of community events. Say hello when you spot us!

Better yet, join in, because you can Be the Difference, too! We are always looking for talented, dedicated team members who are wanting to make a difference in their lives, their communities, and the people around them. Go ahead - Apply now!

Powered by JazzHR

iwz9nANIo0

Posted 2026-06-25

Recommended Jobs

Service Advisor

Marthaler Auto
Houghton, MI

Job Description Job Description Salary: $36,000-$72,000/yr DOE Keweenaw Chevrolet GMC is looking for an energetic, customer-focused Service Advisor to join our team. In this role, youll be t…

View Details
Posted 2026-06-09

Lead Organizer

SEIU Healthcare Michigan
Michigan

SEIU Healthcare Michigan Lead Organizer Based in Michigan About the organization: SEIU Healthcare Michigan (HCMI) is a dynamic labor union and the largest healthcare worker union in th…

View Details
Posted 2026-06-24

Auto Tech

Technician Find
Sturgis, MI

Job Description Job Description Automotive Technicians: Are you the kind of tech who takes pride in doing the job right - even when nobody's watching? You know you're good at what you do. Yo…

View Details
Posted 2026-06-19

Weekend Caregiver (Private Duty)

Living Roots
Wyoming, MI

Job Description Job Description Description: Looking for a Flexible Weekend Job That Makes a Difference? About Us At Leaves Personal Care , we honor God by serving people with persona…

View Details
Posted 2026-06-24

Optician

Michigan Eye Institute
Lake Orion, MI

Job Description Job Description Description We are looking for an Optician to join our team. As an Optician you will sell, fit and dispense eyewear to patients. Our Opticians help customers look…

View Details
Posted 2026-04-23

School Psychologist

TheraPeds
Plymouth, MI

Job Description Job Description About Us TheraPeds Partners is a therapist-owned and operated organization. We partner with schools to provide School Psychology services to PreK–12 students …

View Details
Posted 2026-08-04

Medical Lab Scientist/ Medical Technician

Munson Healthcare
Frankfort, MI

Job Description Job Description Company Description $18,000 Sign on Bonus* More Than Just Care, It’s Community   Imagine doing meaningful work in a place where people vacation. That’s lif…

View Details
Posted 2026-07-04

Baker

Mohave GC, LLC dba Golden Corral
Flint, MI

Job Description Job Description Our franchise organization, Mohave GC, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team!    The Baker has the importa…

View Details
Posted 2026-07-14

Youth Gymnastics Coach

Phoenix Gymnastics Training Center
Fenton, MI

Job Description Job Description Seeking individuals who are energetic, have a great personality, who love working with kids and want to help them succeed as athletes! Must be 16+ years old E…

View Details
Posted 2026-03-20

Program Manager

Holland, MI

MID-LEVEL CLASS ACTIONS & MASS TORTS ASSOCIATE ATTORNEY  Litigation & Disputes Practice Group Location : Multiple U.S. locations, see complete list at end of description HYBRID Our clien…

View Details
Posted 2026-08-08