Personal Closing Representative

Job Description

Job Description

About us

Transnation Title Agency is a leading provider of real estate title services dedicated to delivering exceptional results and customer satisfaction. Committed to accuracy, efficiency, and integrity, we strive to exceed our clients' expectations in every transaction. Our employees are our most valuable asset. We foster a collaborative and inclusive work environment where every team member is valued, respected, and empowered to reach their full potential.

Job Summary

We are currently looking for an enthusiastic Personal Closing Representative to join our Team.

As a Personal Closing Representative, you'll be at the heart of the action, processing title orders and documentation for real estate transaction closings where we provide title insurance. You'll thrive in a team environment, collaborating with awesome colleagues. We're seeking someone with a positive attitude and passion for going above and beyond to delight our customers. This job is perfect if you're dedicated, energetic, and ready to make a difference!

Responsibilities and Duties

Typical duties of the position may include:

• Review necessary surveys; compare property descriptions on title commitments to surveys, purchase agreements, and other legal documents to ascertain their accuracy and completeness.
• Perform all processing on escrow files to ensure the company can meet the customer's closing deadlines and provide title insurance on the transactions.
• Log all specific file information and track the status of the file's documentation within the company's electronic filing system.
• Provide proactive communication with customers to foster a seamless transaction as well as a long-term business relationship with customers
• Processes escrow files to ensure the company can meet the customer's closing deadlines and provide title insurance on the transactions.
• Coordinate closings times and dates with all parties involved in transaction.
• Monitor, answer, and/or direct customer service emails and calls.
• Reliable Transportation.
• Regular and physical attendance at the workplace location

The Personal Closing Representative may be assigned additional tasks in support of the department's goals.

Qualifications and Skills

• Proficient in Microsoft Office, email programs, and other web-based programs.
• Ability to type a minimum of 50 wpm accurately.
• Ability to effectively and professionally communicate while handling both positive and negative situations.
• Analytical ability is sufficient to perform varied tasks of limited complexity.
• Attentive to details and able to follow instructions.
• Dependable and reliable.
• Ability to function as a team player in a fast-paced environment
• Maintains privacy and confidentially of company information, as well as customers and co-workers.
• Strong organization skills

Education : A high school diploma or the recognized equivalent is required.

Experience : A minimum of one year of experience in the real estate/ lending or banking industry is preferred but not required, or an equivalent combination of education and experience.

Licenses:

Michigan Producer's Licenses.

Valid Drivers License

Company Perks

• Paid time off
• Paid holidays
• Paid Birthday off
• Flexible work schedule
• Employee Assistant Program for employees and family members.
• Employee Development Program
• Scholarship Program

Benefit programs

• Multiple Medical plans
• Dental Coverage
• Vision Coverage
• Telemedicine benefits
• 401(k) retirement plan with company match
• Flex spending program.
• Health spending account
• Company paid Life, LTD, and STD
• Voluntary Life Coverage
• MetLife - Supplemental Insurance