Senior Representative, Customer Service - Skilled
Job Description:
Onsite - 1st Shift
Demand continues to grow, so there is high overtime need (though infrequent, >55 hour weeks are possible).
1st Shift Core Hours are 7:00am-3:30pm M-F This is not a remote position.
Create cases to be completed using a proprietary case management system.
Review CT Scans for conformity to Mako Surgical protocol.
Segment CT Scans using specialized software to create 3D Anatomical Bone Models for use in Robotic Surgery.
Create Pre-Operative Surgical Plans using the previously created Digital Bone Models for robotically assisted Total Hip and Total Knee Replacement.
Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning.
Upload completed Pre-plans to field based personnel.
Document all activities according to prescribed methods and procedures.
Follow work instructions exactly to deliver consistent output Additional Job Details: Minimum Requirements: High School Diploma or equivalent.
Minimum of 2 Years' work experience required, or equivalent education (Associate's Degree or above) Preferred (any of the following):
Computer skills: Proficiency in Microsoft Office Suite and knowledge of Adobe Photoshop are considered a plus
Certifications or related experience in Radiology (CT, X-Ray, MRI)
Certification in Graphic Design or related field
College level anatomy course completion
Demonstrated customer service orientation
Demonstrated interpersonal and communication skills
Demonstrated efficient work methods and an ability to handle multiple tasks in a fast-paced environment.
Recommended Jobs
Quick Service Technician
Job Description Job Description Do you want to work for a fun, professional and forward thinking company that values exceptional customer service and high employee satisfaction? Look no further—M…
RF Sensing Systems Engineer
Title: RF Sensing Systems Engineer RF Sensing Systems Engineer KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the …
Therapist (Child and Adolescent Health Program)
Job Title: Therapist Job Status: Full-time Program: Child & Adolescent Health Job Summary: Under general supervision, the Therapist uses extensive knowledge and skills obtained through education an…
HR Manager / Payroll Specialist (Generalist)
Job Description Job Description Location: Grand Rapids, MI (On-site ) Organization: Family Outreach Center Reports To: Director of Finance Employment Type: Full-Time Position Summa…
Registered Nurse (RN) - Spinal Cord
Up to $25,000 Sign on Bonus, based on relevant experience Join our dedicated healthcare team where compassion meets innovation! As a Registered Nurse with us, you'll have the opportunity to make a mea…
Production Assembler
Job Description Job Description POSITION SUMMARY The Production Assembler plays a crucial role in the manufacturing process, contributing to the manufacture of high-quality products. Responsib…
Police Officer
Job Description Job Description Have you dreamed of becoming a superhero? Now is your chance! Come apply to be a local superhero as a Police Officer with the City of Novi Police Departmen…
Radiology Tech I
Job Description Job Description Diagnostic Imaging Radiology Tech I Signing Bonus $15,000 Full Time – 72hrs/pay 3 12-hour shifts per week 6:00pm to 6:30am Rotating Weekends and Hol…
Receptionist - State Farm Agent Team Member
Job Description Job Description Benefits: Monthly health stipend Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Tra…
Case Worker Health Educator
Job Title: Case Worker – Health Educator Functional areas/departments where this position may be located: ~Community Health and Research Center (various departments) Program: Tobacco Use Preventi…