Director, Employee Relations - Hybrid

What you need to succeed as a Director, Employee Relations at XPO

Minimum qualifications:

• Bachelor’s degree in HR, Labor Relations, Management, Business or a related field, or equivalent related work or military experience
• 7–10 years of human resources and/or employee relations experience in both union and nonunion environments, specifically in advancing practices and policies designed to promote employee engagement and company values
• Demonstrated expertise in proactive labor relations, including union avoidance strategies, campaign planning and execution, and fostering positive employee engagement to mitigate organizing activity.
• Skilled in developing and implementing communication plans, training programs, and leadership coaching to support a union-free philosophy while maintaining compliance and trust
• Demonstrated experience in driving effective employee relations interventions, including consultation, issue resolution, and investigations
• Proven ability to communicate clearly and confidently across all organizational levels, including during time-sensitive or high-pressure situations
• Ability and willingness to travel up to 75% of the time. Sometimes on short notice

Preferred qualifications:

• Master’s degree in HR, Management, Business or a related field
• 10-15 years of significant labor and employee relations experience in a union environment
• Experience developing and facilitating training programs for HR and field leaders
• Proven ability to build trust, engagement and rapport with frontline employees
• Spoken and written bilingual skills (English/Spanish)

About the Director, Employee Relations job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits are available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

• Travel regularly to frontline locations to assess workplace climate, coach leaders, and build rapport with employees
• Promote fairness, engagement, and issue resolution through proactive field presence and employee relations programs
• Advise leaders on positive relations strategies and tactics, conduct investigations, and resolve issues driving employee discontent
• Design and execute site-specific union avoidance strategies, including messaging and risk assessments, to maintain a positive and union-free work environment
• Develop and deliver interactive training tools for HR leaders and field operations that reinforce trust, compliance, and a “Better Together” culture
• Balance between projects and crisis response is a critical component for success in the position
• Communicate effectively with senior leaders and frontline employees and promptly produce effective written communications that concisely summarizes issues with recommended solutions and design and deliver effective and engaging training sessions
• Possess a demonstrated ability to collaborate with and influence field operations leaders, human resources, and employees; to analyze multiple levels of employee/management feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices in support of our Better Together culture

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here .