Restaurant manager

Restaurant Manager – CJ’s Brewery

Department: CJ’s Brewery

Reports To: Director of Food and Beverage

Basic Function

The Restaurant Manager is responsible for developing and retaining staff, leading FOH training, driving sales and profitability, managing costs, and building a guest-focused culture. Multiple managers work together to ensure the restaurant meets established financial and operating performance goals.

Essential Functions and Responsibilities

· Partner with the Kitchen Manager to ensure successful daily operations.

· Train and develop front-of-house employees; reinforce service standards and menu knowledge.

· Assist with recruiting, interviewing, and hiring.

· Lead and assist outbound sales for group dining, banquets, and private events; handle inbound banquet inquiries and convert leads to bookings.

· Lead and assist with specials and seasonal menus—promote, create, and properly price offerings.

· Collaborate with Ticket Sales and Marketing to maximize sales tied to arena events.

· Develop and implement event-driven revenue opportunities including parties, suites, concessions, and arena hospitality programs.

· Work cross-departmentally to package food, beverage, and experience options for events to maximize per-cap revenue.

· Generate creative, sales-minded ideas and implement strategies that convert to revenue and return business.

· Support initiatives to increase sales, profitability, and guest counts.

· Maintain cost controls (labor, food & beverage); oversee ordering and inventory processes.

· Manage performance of FOH team members (hosts, servers, bartenders); coach in real time.

· Provide hands-on support across all restaurant positions when business needs require.

· Ensure guest satisfaction; resolve escalated issues professionally and promptly.

· Perform administrative duties including labor management, scheduling, payroll accuracy, and reporting.

· Drive a culture of accountability, teamwork, safety, and compliance with health and alcohol service regulations.

Required Qualifications

· Must be 21 years of age.

· 2–4 years full-service restaurant experience required; 1–3 years supervisory experience preferred.

· Private events/banquet sales experience is a plus.

· Strong people leadership, communication, and listening skills.

· Sales and creativity mindset; ability to turn ideas into revenue and repeat business.

· Comfortable collaborating with Marketing and Ticket Sales; basic POS/scheduling/Excel skills.

· Must be certified in TIPS (Training for Intervention Procedures) or complete an equivalent state-approved alcohol service training program within 30 days of employment.

· Excellent time management and organizational skills; calm under pressure.

· Passion for teaching and developing others.

· Flexible schedule: days, nights, weekends, holidays.

Salary

Commensurate with experience. Full-time with an excellent benefits package.

Availability

Position to begin immediately.

Application Procedure

Contact Mike Henry, USA Hockey Arena General Manager, at [email protected]. No phone calls, please.

Job Type: Full-time

Pay: $46,845.21 - $56,415.74 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person