Patient Access Representative - Family Medicine
- Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.
- Responds promptly, professionally and courteously to all customers’ needs.
- Cooperates and communicates effectively with all McLaren Health Care team members.
- Contributes to continuous quality improvement efforts.
- Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned.
- High School Diploma or GED
- Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
- Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators
- For positions designated as float positions, travel to or between clinics is required
- Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
- Certification in medical billing, coding, or equivalent job specific certification
- Working knowledge of CPT, HCPCS, and ICD-10
- One-year experience in Revenue Cycle
- Schedule: Full-time
- Requisition ID: 25005877
- Daily Work Times: 8:00am - 5:00pm
- Hours Per Pay Period: 80
- On Call: No
- Weekends: No
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