Delivery Consultant

Detroit, Michigan, United States
Wisconsin, United States
Pennsylvania, United States
Ohio, United States
Texas, United States

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Our Plex team is looking to add a Delivery Consultant to support Mach2 implementations for both domestic and international customers. As a manufacturing expert, your mission is to ensure customers successfully implement the Rockwell Automation - Plex Smart Manufacturing Platform and develop the customer team into self-sufficient Rockwell Automation - Plex Mach2 experts.

You will report to the Global Delivery Manager and work remotely from any location in the United States.

Your Responsibilities

• Use your experiences ERP, MES, Materials Management, Supply Chain, Accounting or Quality to provide consulting leadership to customers within the manufacturing industry.
• Provide multi-faceted services for customers including new implementation; solution optimization design and implementation; packaged services; product and services expansion projects.
• Engage in customer kick‑off meetings: review project expectations, deliverables, and training timelines.
• Monitor and deliver to a mutually agreed project plan and implementation timeline.
• Gather and create accurate requirements for software configuration designed to meet the true business needs of the customer.
• Gather information, research, and manage customer support requests from creation to completion.

The Essentials - You Will Have

• Bachelor's degree.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have

• 2+ years of experience within the manufacturing industry / operations and experience implementing an ERP/MES.
• 2+ years of experience utilizing Microsoft SQL in a professional environment.
• Familiarity with PLC programming.
• Experience utilizing implementing Plex Mach2.
• Familiarity with Niagara or Kepware.
• Prior experience with Boomi integration software.
• Prior experience configuring software to meet customer requirements.

What We Offer

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

For this role, the Base Salary Compensation is from $73,040 - $109,560 with an annual target bonus of 5% of base salary. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.