Office Manager
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Tuition assistance
- Vision insurance
- Responsible for the overall administration of the stores office and assisting the General Manager, Corporate Office, Director of Operations, Human Resource Manager and President as directed.
- Processes new hire paperwork, ensuring completion and accuracy of all documents while conducting in person orientations.
- Maintain employee personnel files, following all laws, guidelines, policies and procedures.
- Conduct new hire orientation for all new hires (making yourself available some evenings or weekends based upon new hires availability).
- Assist with pre-employment reference checks and reports any inconsistencies to Human Resource Manager.
- Oversee the driver program for the store ensuring completion of process before driver assignment.
- Assist in compiling EEO-1 information for the store and submitting to the Payroll Manager on a timely basis.
- Assist in exit interview process.
- Collect, organize and distribute completed applications ensures that all applications are handled per company guidelines and applicable laws.
- Maintain administrative paperwork for managers, ensuring that all necessary forms and paperwork is in stock and available for management use.
- Assist department managers and General Manager with the interview and hiring process for applicants.
- Sorts mail for the store ensuring it is properly and timely distributed.
- Answers the store telephone, routes calls to appropriate departments, including the corporate office.
- Ensures that all donation requests are handled properly.
- Ensures that all transfer tickets are routed to the appropriate stores.
- Order and stock office supplies and any other supplies necessary for the office/store.
- Properly track all full-time employee benefits eligibility, enrollment accuracy and terminations.
- Properly administer the performance evaluation process for all associates within the store in a timely fashion.
- Maintain record of any and all medical notes, FMLA leave requests, FMLA qualifying events, unemployment claims, workers compensation claims, etc. and notify management with new instances and updates.
- Assist with the count and safe audits as needed, informing the Accounting Manager and/or General Manager of any discrepancies or issues.
- Assist front end with cash handling responsibilities, including ATM maintenance, cash count, reconciliation of daily cash sheets, researching discrepancies, etc., adhering to cash management guidelines.
- Oversees management functions on the time management system.
- Monitor work schedules for minors adhering the State of Michigan Department of Labor guidelines and report violations to the General Manager and/or Human Resource Manager.
- Oversee and administer the Nino Salvaggio International Marketplace Responsible Alcohol Sales (R.A.S.) training program.
- Work with the Customer Service Manager to ensure that all cashiers, Customer Service Managers and any/all Support Managers (i.e. Closing Managers, Assistant General Managers, etc.) have attended and passed the R.A.S. class before they ring on the register and/or oversee store operations.
- Oversee and properly maintain all R.A.S. files to maintain record of program completion and compliance according to company training standards.
- Organize and assist with school tours.
- Ensure that all employee injury and customer injury reports are processed promptly and properly.
- Observe and ensure strict confidentiality of all Company records, personnel information, pay rates, medical information, etc. and safeguards against unauthorized access to such information at all times.
- Safeguard and secure all information pertaining to employment matters, unemployment claims, benefit enrollment and/or employee records and ensure that such information is not released to any party without the proper consent(s).
- Assist with the Human Resource functions in the store, maintaining confidentiality and professionalism.
- Run daily and weekly reports of sales and hours, communicating the results with upper management.
- Review camera surveillance to assist in researching situations.
- Assists the department managers with holding staff accountable to all policies and procedures.
- Maintains good communications in the store and throughout the organization.
- Leads by example.
- Other duties as assigned or directed.
- One to two years related experience/and or training; or a combination of education and experience.
- Previous management experience preferred.
- Computer experience and human resource experience preferred.
- Must have reliable transportation.
- Must be able to work early mornings, nights and weekends.
- Must have previous management experience.
- Experience in customer service, benefits administration, cash management, human resource administration, etc.
- Excellent organizational skills (detail oriented, goal oriented, follow through).
- Great attitude (people skills, innovative, proactive).
- Must be at least 18 years of age and demonstrate a strong knowledge of administrative and human resource responsibilities.
- Excellent communication skills.
- Ability to multitask, problem solve and maintain a positive attitude.
- Health
- Dental
- Vision
- Short term disability
- Accident
- Hospitalization
- Critical illness
- Cancer
- Life insurance
- Flexible spending
- Education reimbursement
- 401K match
- Employee discount
- Company paid life insurance policy
- Company paid LTD policy
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