Administrative Services Assistant - Courier

Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County’s natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan.
Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team!

This position provides mail services to County departments and agencies. Processes incoming, outgoing, and inter-office mail and monitors various aspects of the postage machine. Performs a variety of clerical support roles, including but not limited to document preparation, data entry, scheduling, reception coverage, and customer service inquiries for Administrative Services.

Starting Wage : $17.83 - $22.12 per hour, depending on experience, full time

Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date
- Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium)
- County-funded Health Savings Account with our two high-deductible medical plans
- County-paid employee life insurance coverage
- County-paid short-term disability coverage, up to 52 weeks
- Generous retirement plan, including a county contribution of 7% of your annual earnings
- Tuition Reimbursement Program for college degree courses
- Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.
- 13 paid holidays, in addition to PTO
- FREE use of Allegan County government's two fitness centers

Responsibilities and Duties :

1. Picks up incoming and outgoing mail, sorts, and delivers it to the departments and agencies, including inter-office mail.
2. Applies postage to mail through the mail machine and works with the postage machine company to monitor and load replenishment funds onto the machine as needed. Monitors and reports any technical issues with postage machine to the postage machine company.

1. Provides professional, courteous customer service in person, by phone, and electronically; responds to inquiries, complaints, or directs individuals to appropriate staff or departments.
2. Covers front reception areas, assists walk-in customers, and manages telephone communications.
3. Prepares, compiles, reviews, processes, and edits a variety of documents, correspondence, reports, forms, invoices, and payments.
4. Handles accounts payable, accounts receivable, and payroll processes; verifies accuracy of data, coding, documentation, and matches invoices to purchase orders.
5. Maintains accurate and organized filing systems (electronic and paper) in compliance with retention policies.
6. Supports reporting and record-keeping functions, including data entry, tracking, compiling operational or financial information, and generating reports.
7. Assists with internal and external communications, public relations content, and website updates.
8. Coordinates departmental calendars, meetings, events, agendas, notes, and minutes for Boards, Committees, and other meetings.
9. Performs office operations, including ordering supplies, processing work orders, receiving shipments, and general office coordination. Delivers paper to various departments.
10. Provides pickup, sorts incoming mail from the post office, and delivers to various departments.
11. Provides cross-departmental administrative support, backup coverage, and performs other duties or special projects as assigned.

Required Education and Experience

1. High School Graduation or GED equivalent.
2. Proficient in using Microsoft Office and standard office equipment.
3. Valid Driver’s license. Must possess and maintain an excellent driving record.

1. One (1) year of experience processing business mail and proficient in using a postage machine.