IT Support Specialist

#WeAreParamount on a mission to unleash the power of content… you in?
We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

The Broadcast IT Support Specialist is in charge of providing second level support for both wired and wireless devices. IT tasks include: user account creation, software updates, patch deployment, and asset tracking.
Admin tasks include; network printer support, daily server backups, document and monitor issues, maintain corporate compliance and documentation; configure, deploy, and support IT connectivity to broadcast equipment throughout the studio and transmitter sites. Assist the broadcast operations team with projects and emergencies.

Qualifications and Experience

• Advanced use of various Windows Server operating systems and applications and services. Remote Desktop services, DNS, and DHCP.
• Advanced use of out of band management tools, IDRAC, BMC, HPRGS, and Raritan.
• Proficient with Group policy creation, and trouble shooting.
• Advanced trouble shooting experience with Windows 10.
• Proficient with macOS and Adobe Creative Cloud suite.
• Advanced use of Operating system deployment tools and concepts like MDT, and bare metal recover tools like Ghost, and Acronis.
• Advanced use of common patch application SCCM, BigFix, WSUS, JAMF Pro
• Proficient use of OneDrive, Teams, Word, Excel, PowerPoint, Access, Outlook, and SharePoint.
• Advanced use with various Antivirus tools and drive encryption software.
• Advanced with iPhone, iPad and other various 5G / 5G+ / 5GUW devices, Experience with Android is a plus.
• Advanced with wired and wireless network connectivity.
• Other duties as assigned.

This is a television station technical support position, so previous experience with TV AES and SDI signals, and ATSC transport streams in a broadcast environment is desired. Previous experience and ability to install, maintain, upgrade, and configure standard broadcast television equipment is desired.

Desired Qualities and Skills:

• Tech Savvy
• Customer-focused
• Team Oriented
• Self-Motivated
• Problem-solving
• Meticulous and Methodical
• Minimum of 7 years related experience required

CBS News and Stations, brings together the power of CBS News, 28 owned television stations in 17 major U.S. markets, the CBS News Streaming Network, CBS News Streaming local platforms, local websites and cbsnews.com, under one umbrella. CBS News and Stations is home to the nation’s #1 news program 60 MINUTES, the CBS News Streaming Network, the first 24/7 digital streaming news network, the award-winning broadcasts CBS MORNINGS, CBS SATURDAY MORNING, the CBS EVENING NEWS, CBS SUNDAY MORNING, CBS WEEKEND EVENING NEWS, 48 HOURS and FACE THE NATION WITH MARGARET BRENNAN. CBS News and Stations provides news and information for the CBS Television Network, CBSNews.com, CBS News Radio and podcasts, Paramount +, all digital platforms, and the CBS News Streaming Network, the premier 24/7 anchored streaming news service that is available free to everyone with access to the internet. The CBS News Streaming Network is the destination for breaking news, live events, original reporting and storytelling, and programs from CBS News and Stations’ top anchors and correspondents working locally, nationally and around the globe. CBS News’ streaming services, across national and local, amassed more than 1.01 billion streams in 2021. Launched in November 2014 as CBSN, the CBS News Streaming Network is available on 30 digital platforms and apps, as well as CBSNews.com and Paramount+. The service is available live in 91 countries. CBS News and Stations is dedicated to providing the highest quality journalism under standards it pioneered and continues to set in today’s digital age. CBS News earns more prestigious journalism awards than any other broadcast news division.

What We Offer:

• Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here:
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount:

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to [email protected]. Only messages left for this purpose will be returned.