Travel Client Services Coordinator - Remote

Pinell Studios
Grand Rapids, MI

Job Description

Job Description

We are looking for service-oriented and organized individuals to assist clients with coordinating travel planning services in a flexible, remote-friendly role. This position is ideal for those who enjoy helping others, managing details, and delivering consistent support.

In this role, you will communicate with clients to understand their travel preferences, schedules, and budgets. You will research destinations, accommodations, transportation, and activities, then assist with organizing itineraries and coordinating bookings. Responsibilities include confirming reservation details, preparing documentation, and maintaining accurate records.

This role focuses on communication, organization, and dependable support rather than direct sales.

Key Responsibilities
  • Communicate with clients to gather travel preferences and needs

  • Research destinations, accommodations, and travel options

  • Assist with itinerary planning and booking coordination

  • Confirm reservations and maintain accurate documentation

  • Provide ongoing updates and client support

  • Maintain organized planning records

Qualifications
  • Strong communication and customer service skills

  • Excellent organization and multitasking abilities

  • Attention to detail and reliability

  • Ability to work independently

  • Experience in customer support or hospitality is a plus (not required)

  • Comfortable using online tools and systems

  • Must be authorized to work in the United States, Mexico, the United Kingdom, Spain, or Australia

What We Offer
  • Flexible remote work environment

  • Structured onboarding and training

  • Ongoing professional support

  • Access to travel tools and resources

  • Opportunities for growth and development

Posted 2026-03-20

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