Product Manager API Platform & Ecosystem

Description

Tyler Technologies is seeking a Product Manager for API Platform & Ecosystem to lead the strategy, development, and evolution of APIs as first-class products for Public Safety. This role focuses on enabling teams that build the foundational infrastructure, governance, and partner-friendly interfaces required for secure, scalable data exchange across public safety agencies and trusted partners within the Tyler portfolio.

The ideal candidate brings strong platform-oriented product thinking, deep experience with APIs, and a passion for interoperability in complex, mission-critical environments. They can balance long-term platform strategy with near-term delivery while collaborating closely with engineering, architecture, security, and business stakeholders.

Key Responsibilities

API Platform & Product Strategy

• Define and own the product vision and roadmap for Tyler’s API platform supporting Public Safety, treating APIs as scalable, reusable products.
• Lead development of infrastructure supporting API lifecycle management, discoverability, versioning, scalability, and reliability in mission-critical environments.
• Leverage success metrics to guide API adoption, usage, performance, and ecosystem impact.

Open API & Ecosystem Enablement

• Advance an open, ecosystem-oriented API strategy that improves interoperability and strengthens Tyler’s position in the Public Safety market.
• Evolve API standards and MCP-style access models that enable safe, governed use by AI systems and automated agents.
• Partner with architecture and security teams to ensure consistent, secure, and compliant API standards, documentation, and developer experience across Tyler products.

Long-Term API Marketplace Strategy

• Shape and execute a long-term strategy for an API marketplace supporting internal teams, customer integrations, and third-party partners.
• Enable scalable data import/export to support analytics, interoperability, and partner solutions.
• Identify opportunities for APIs to drive new value, revenue streams, or strategic partnerships.

Partnership Enablement & Evaluation

• Support partner relationships by defining API capabilities, onboarding workflows, and technical enablement.
• Evaluate inbound partnership requests, and through collaboration assess technical feasibility, strategic alignment, and platform impact.
• Partner with business development, legal, and product leadership to support go-to-market and partnership decisions.

Delivery & Collaboration

• Maintain and prioritize the product backlog aligned with strategic goals and engineering capacity.
• Translate platform strategy into clear work breakdown through collaboration.
• Act as a key connector across engineering, architecture, security, product teams, and external stakeholders.

Required Qualifications

• 5+ years of experience as a Product Owner, Product Manager, or similar role, with experience in platform or API-driven products.
• Strong understanding of RESTful APIs, API lifecycle management, and integration patterns.
• Proven success working with cross-functional teams including product, engineering, architecture, and security.
• Ability to think strategically about platforms and ecosystems while delivering incremental value.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Experience supporting Public Safety, Justice, or government technology solutions.
• Background in building or scaling API platforms or ecosystems.
• Familiarity with API gateways, authentication/authorization (OAuth, OpenID Connect), and API management tools.
• Experience supporting B2B or partner-driven integrations.
• Exposure to API marketplaces or monetization strategies.

Why This Role Matters

This role is critical to Tyler’s ability to scale integrations, enable partners, and compete in a market increasingly driven by open ecosystems and data interoperability. The Product Manager will directly influence how Tyler products connect, both internally and externally, for years.