Account Manager

What’s in it for you: - Direct hire opportunity

• Competitive compensation
• Opportunity to work with a respected insurance organization
• Collaborative team environment
• Career growth and professional development

What your day will look like: - Serve as the primary point of contact for assigned commercial insurance accounts

• Build and maintain strong client relationships through proactive communication and regular account reviews
• Respond promptly to client questions and service needs
• Educate clients on coverage options, exclusions, and risk management strategies
• Manage complex coverage discussions and assist with difficult service or claim escalations
• Conduct account review and stewardship meetings with clients
• Oversee the full renewal lifecycle from strategy through execution
• Lead renewal strategy meetings with clients and producers
• Negotiate terms, pricing, coverage conditions, and solutions with underwriters
• Market new and renewal business to appropriate carriers to secure competitive coverage options
• Build and maintain strong carrier and underwriter relationships
• Identify coverage gaps and cross-sell additional lines of coverage when appropriate
• Support producers in identifying new business opportunities within existing accounts
• Contribute to client retention, account rounding, and agency revenue growth
• Provide documentation of transactions, emails, and conversations in the agency management system
• Support team members across the department and assist with training when needed
• Participate in meetings, scorecards, agency initiatives, and professional development activities

What we are looking for: - 10+ years of commercial insurance experience within an independent agency

• Strong understanding of commercial insurance coverages
• Active Property and Casualty insurance license
• Experience with agency management systems; Applied EPIC preferred
• Strong negotiation and client relationship management skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Excel, Word, and Outlook
• High attention to detail and the ability to manage deadlines in a fast-paced environment

Preferred strengths - Ability to handle complex commercial accounts independently

• Strong problem-solving and customer service skills
• Ability to mentor team members and support department goals
• Professional, polished written communication and documentation habits