Patient Liaison (Patient Recruitment)
- Execute onsite patient pre-screening and a focus on pivoting qualified patients into active studies for dedicated and local sites should patient be willing to travel.
- Evaluate eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with site clinic staff. Support patient path to enrollment, managing all follow up and communication including reminder calls, rescheduling, etc.
- Monitor/manage onsite patient screening visit schedule – schedule/ reschedule appointments as needed or requested.
- Own No-Show/DNQ tracking, triaging, optimization.
- Capture/manage inbound physician referral leads.
- Address and resolve patient barriers to study entry by leveraging knowledge of site or sponsor-provided support services, such as transportation assistance and reimbursement programs.
- Ensure timely and consistent updating to Clinical Conductor/CTMS – updating patient touches/patient profile statuses, etc.
- Create targeted call lists based on i/e criteria in CTMS to best target patient populations for call efficiency.
- Position shares accountability for regional recruitment results. Drive screening numbers to meet recruitment goals set by leadership. Assist with collection of performance metrics related to attribution capability for screening visits.
- Immediately notify RSLs and/or recruitment leadership of any barriers and/or challenges to screens scheduled or completed.
- Acquire and continuously update knowledge of clinical research studies, including detailed understanding of their inclusion and exclusion criteria.
- Manage patient portal leads (central campaigns) to include review, calling and updating patient leads.
- Monitor status of Refer-A-Friend campaigns
- Represent company with HCP referral partners for local support and relationship management.
- Support planning and participate in local community outreach events to engage/educate patients about clinical trials, as needed.
- May assist with new recruiter training and retraining of current team members.
- Perform all other duties that may be requested or assigned.
- Proficiency with computer applications such as email, electronic health records, and basic applications.
- Ability to type proficiently (40+ wpm).
- Must possess strong organizational skills, attention to detail, and have basic math proficiency.
- Well-developed written and verbal communication skills. Bi-lingual (English / Spanish) proficiency is highly preferred.
- Well-developed listening skills and the ability to work well alone as well as in a team atmosphere.
- Ability to handle multiple tasks and changes in workloads and priorities.
- Ability to be professional, respectful of others, self-motivated, and exemplify a strong work ethic.
- Must possess a high degree of honesty and dependability.
- Ability to work under minimal supervision, identify problems and help find solutions.
- Ability to handle highly sensitive patient health information in a confidential and professional manner, and in compliance with HIPAA guidelines.
- Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
- Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.
Recommended Jobs
Retail Sales Associate - Full Time
**Job Description** AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain w…
Travel RN - Home Hemodialysis
Quik Travel Staffing has provided highly qualified dialysis nurses, hospital specialized nurses, and other professionals to our healthcare facility partners on a travel contract basis since 2001. At Q…
Production Supervisor - Grand Rapids Area
Production Supervisor | Grand Rapids, MI Salary Range: $58,000 - $85,000 depending on experience Are you a meticulous professional with a passion for leading teams and ensuring pr…
Experience Dreamy Lake Michigan Living as a Nurse!
Registered Nurse - Perioperative Nurse - Operating Room - Travel - (OR RN) Experience the allure of Lake Michigan as a Perioperative Nurse in Saint Joseph, where stunning vistas and vibrant culture c…
HVAC Technician - Entry to Senior Level
HVAC Technician (Entry – Senior Level)&##128205; Location: Clare, MI &##128176; Pay: $16 – $22+ per hour (based on experience) &##128339; Schedule: First Shift | 7:00 AM – 5:00 PM ⚡ Compe…
Purchasing Manager - Kalamazoo Area
Purchasing Manager | Kalamazoo, MI Salary Range: $84,000 - $124,000 depending on experience Are you a skilled professional with a passion for strategic procurement and supplier re…
Software Developer 4
**Job Description** At OCI, we're building the future of enterprise cloud. Our team designs and operates Infrastructure-as-a-Service (IaaS) technologies at global scale across a multi-tenant cloud env…
Expert Database Administrator - PostgreSQL
Expert Database Administrator - PostgreSQLRemote - United StatesJR012575 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We …
Maintenance Manager - Mattawan Area
Maintenance Manager | Mattawan, MI Salary Range: $88,000 - $129,000 depending on experience Are you ready to take on a challenging and rewarding opportunity in {{role_field}}? The…
Dental Assistant
About the Job: Dr's Fuhst-Wylie & Kahn, Family Dental Care is seeking an experienced Dental Assistant to join our close-knit team. Thrive in a culture that values collaboration, communication, a…