MEDICAL RECEPTIONIST

Southfield Endoscopy ASC LLC
Troy, MI

Job Description

Job Description

Front Desk Receptionist

We are seeking a reliable and detail-oriented Front Desk / Patient Access Representative to join our ambulatory surgery center team. This role is essential in providing exceptional patient service while ensuring accurate registration, documentation, and financial processing.

Key Responsibilities:

  • Greet patients and visitors in person and by phone in a professional and courteous manner

  • Collect and verify patient identification and insurance information

  • Ensure all required documentation and signatures are completed accurately

  • Update patient accounts and enter demographic and financial information into the system

  • Collect copayments and deductibles; issue receipts and record payments accurately

  • Balance daily upfront collections and prepare deposits as needed

  • Notify clinical staff when patients are ready to be taken back

  • Prepare patient charts for upcoming procedures

  • Maintain office supplies, receive deliveries, and manage incoming mail

  • Protect patient confidentiality and comply with all privacy regulations

  • Follow all center policies and procedures and report discrepancies as needed

  • Attend required education and training sessions

  • Perform other related duties as assigned

Qualifications:

  • Strong customer service and communication skills

  • Attention to detail and ability to multitask in a fast-paced environment

  • Proficiency in Microsoft Excel and Outlook

  • Reliable attendance and punctuality

  • Prior healthcare or front desk experience preferred

Posted 2026-07-22

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