Account Manager/Specialty Account Manager - TAVNEOS - Flint, MI
- Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
- Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
- Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
- Build and manage strong relationships with a range of stakeholders across the patient care ecosystemincluding physicians, nurses, office staff, case managers, infusion centers, and caregivers.
- Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
- Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
- Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
- Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
- Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
- Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
- Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
- Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
- Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
- Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.
- Rare or Ultra Rare Disease experience preferred.
- Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
- Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
- Prior experience working in or with Rheumatology and Nephrology strongly preferred.
- Familiarity with Tavneos e.g., infused therapies, buy-and-bill products, products under medical benefit highly desired.
- Experience engaging within administrators e.g., community practices, academic centers, IDNs, hospital systems.
- Ability to collaborate effectively in a matrix environment, working cross-functionally with [Insert relevant roles e.g., Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement].
- Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
- Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
- Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.
- High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
- Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
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