Regional Supervisor, OnSite Operations - Kalamazoo, MI
As a Regional Supervisor for OnSite Operations, you will manage and empower a team of OnSite Specialists who play a vital role in surgical settings across your region. Reporting to the Associate Manager for OnSite Operations, you’ll work closely with sales and hospital partners to ensure outstanding service delivery and strong team performance. This is a high-impact role with opportunities for travel, professional growth, and meaningful contributions to patient care, ideal for someone who thrives in a dynamic, people-centered environment.
What you will do
- Manage, guide, and strengthen a diverse team of OnSite Specialists across your assigned region.
- Oversee team scheduling, attendance, and timekeeping while ensuring training compliance and consistent service coverage.
- Travel regularly to connect with your team, support customers, and strengthen partnerships across the region.
- Facilitate hiring, onboarding, performance feedback, and career development to help team members grow.
- Track and report on regional performance, sharing insights with the Associate OnSite Operations Manager.
- Partner with Sales teams to strengthen customer relationships and expand OnSite support.
- Coordinate with hospital administrators and clinicians to ensure service excellence.
- Support the successful launch of new accounts with a focus on team readiness and customer satisfaction.
What you need: required qualifications
- High school diploma or high school equivalent degree.
- 4+ years of professional experience.
- Travel up to 75% overnight as needed to support your team and customers.
- Lift up to 60 lbs occasionally and 20 lbs frequently and work on your feet for extended periods.
- Strong communication and relationship-building skills.
- Strong organizational and problem-solving abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Preferred qualifications
- Bachelor’s degree in business, marketing, or related discipline.
- 2+ years of leadership or supervisory experience.
- Minimum of 1 year of experience supporting Operating Rooms in clinical and surgical settings.
- 5+ years of experience in OnSite Operations, ProCare, or a related field, with familiarity using Stryker systems like VPN access.
- Prior experience managing remote or field-based teams.
- Background in medical device service or support.
- Familiarity with healthcare compliance and reporting tools.
Recommended Jobs
MENTAL HEALTH SPECIALIST
Responsibilities SCREENING OF APPLICANTS BEGINS IMMEDIATELY AND CONTINUES UNTIL POSITION IS FILLED Minimum Hourly Rate: $18.25 Maximum Hourly Rate: $20.00 MHS Career Promotion Opport…
One to One ParaProfessional
Job Description Job Description One to One Paraprofessional School Overview Kingsbury Country Day School exists to provide students the time and space needed to authentically develop soci…
Machine Operator
Job Title: Machine Operator Job Description We are seeking an experienced Centerless Grinder Operator to support precision manufacturing operations at our Brighton, MI facility. This individual…
Human Resources Coordinator
Responsibilities: Must have Experience as HR in a Manufacturing Setting. The Human Resource Coordinator assists with the day-to-day operations of key HR functions by taking ownership of a wide ran…
Behavior Technician / RBT
All Training Provided | Onboarding Incentive Available T.R.A.C. Therapy Research Autism Center is seeking compassionate and motivated Behavior Technicians / Registered Behavior Technicians (RBT…
Occupational Therapist / OT - PRN
PRN Occupational Therapist (OT) Opportunities in Menominee, MI! Join a Passionate Rehab Team at Menominee Health Services - Menominee, Michigan Continuum Therapy Partners is excited to offe…
Quality Control Manager (manufacturing)
A growing and privately held heavy gauge thermoforming company is looking for a Quality Control Leader for their manufacturing site in southern Michigan. It is a great place to work (and they have…
Calypso CMM Programmer
Step into a role that empowers you to own the precision behind mission-critical components. This is a standout opportunity for an experienced Zeiss Calypso programmer to join a team where quality is…
Cook - $17.85 per hour starting wages!
Join our AWARD WINNING team at WellBridge of Romeo! ***Silver National Quality Award Winners!*** Our cooks prepare amazing and nourishing meals for our guests and ensure the highest quality st…
Production Assembly
Production Assembly Production Assembly Line for Automotive Facility Company Profile New owners! Dauch is a leading competitor in the automotive industry WORLD WIDE. Come be part of a reward…