Legal Operations Solutions Analyst (Remote)

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see .

About the Role

Join our ambitious Legal Operations team as a Legal Solutions Analyst. You will play a key role in improving our legal technology ecosystem and driving innovation through data insights and AI. This position suits someone passionate about using technology to improve efficiency and provide world-class legal solutions.

Key Responsibilities

Legal Technology Management:

• Partner with Information Technology and Legal's Technical Product Owner to maintain and coordinate legal technology platforms.

• Evaluate and recommend improvements to our legal tech landscape for improved efficiency and scalability.

• Integrate technology-based solutions to optimize workflows, decision-making, and cost savings.

Contract Management Support:

• Collaborate with the Director, Legal Operations and the Director, Contract Management on managing CLM tools.

• Streamline contract workflows to improve lifecycle management processes.

SharePoint Ecosystem Management:

• Coordinate the Legal SharePoint environment, ensuring accurate governance and document accessibility.

Intake Management:

• Manage the Legal Central Intake system alongside the Senior Legal Operations Analyst.

• Build and refine workflows for efficient triage and response to requests.

Data Analytics & Reporting:

• Deliver data-driven insights to inform legal collaborators' decision-making.

• Provide quarterly reports on technology performance and operational benchmarks.

Collaborator Engagement:

• Conduct regular check-ins with legal leaders to identify process improvement opportunities.

• Collaborate cross-functionally to align legal operations with business objectives.

Legal Operations Support:

• Assist in process optimization initiatives across the legal department.

• Support vendor management, budgeting, and other operational tasks.

Qualifications

• Bachelor's degree in business, Legal Studies, Information Systems, or related field.

• 5+ years of experience in legal operations, legal technology, or related roles.

• Familiarity with CLM systems and other legal tech tools.

• Strong analytical skills with experience in data visualization and reporting (e.g., Excel, Power BI, Tableau).

• Excellent communication and collaborator management skills.

• Experience and interest in integrating AI solutions into legal processes.

• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Skills

• Experience in the EdTech industry or companies that emphasize digital tools.

• Knowledge of legal process automation and project management experience.

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] .

About Cengage

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$67,000.00 - $87,100.00 USD

Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we've built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.