Quality Assurance Technician

Be Part of Something That Matters

At Viking, we're not just building fire protection equipment - we're building peace of mind. Our products help protect lives and property around the world, and we take that responsibility seriously.

With over 100 years of experience and a reputation for doing things the right way, we're driven by our values: innovation, integrity, and a deep commitment to safety.

If you're looking for a career where your work truly makes an impact, where ideas are welcomed, growth is encouraged, and every day has purpose, Viking is the place for you. Join us and help protect what matters most!

The Quality Assurance responsibilities include inspection, testing, and process auditing. The primary focus of Quality Technicians is to ensure that all products received or produced conform to specifications, standards, and customer requirements.

***Please keep in mind that this is an entry-level position.

RESPONSIBILITIES:

• Performs various types of inspection and testing to ensure only materials meeting established specifications are accepted and processed into Operation’s supply chain.
• Initiates and completes nonconforming material ‘hold’ tag process within Quality Management System.
• Assists Quality Engineers with investigation of manufacturing defects, identification of root-cause, and implementation of control mechanisms to prevent future reoccurrence of product defects.
• Assists with Quality and Manufacturing personnel concerning supplier non-conformance of product. Assists with investigation and data collection to resolve supplier non-conformance issues.
• Documents product / component tests on formalized reports and distributes with Quality Engineers knowledge to persons requesting the information.
• Assists with approval agency in-plant sampling, routine inspections, and test activities (UL, FM, ISO, etc.).
• Supports the Quality Management System (QMS) through participation in the Internal Audit program, preventative action communications, and corrective action processes.
• Assists in maintenance of the QMS calibration program of inspection and/or test gauges for Production Department and Quality Assurance Department. Duties include responsibility that all gauges currently ‘in-use’ have been properly calibrated within calibration schedule deadlines and have documented traceability.
• Monitors housekeeping of Quality Assurance Lab and associated sample / test areas.
• Controls sample retention inventory and documentation associated with the QMS.
• Notifies the Quality Engineer(s) and the Manager of Quality Assurance immediately of any problems or non-conformance issues which adversely affect product Quality.
• Operates, schedules, and maintains the Quality Assurance Lab equipment to support Production and other department requirements.
• Reads and interprets engineering drawings for inspecting and measuring of product components, associated tooling, fixtures, and finished goods.
• Assembles samples and/or components on measuring table for gathering of measurements.
• Reviews sample submissions from suppliers and/or vendors for dimensional accuracy.
• Uses ‘other’ measuring equipment or devices as necessary to complete Quality Assurance record dimensional layouts.
• Designs and/or procures the necessary fixturing for measuring product / component samples.
• Develops documentation for presenting, reporting, maintaining, and archiving of measurement data.
• Participates, as required, in support of site Engineering Change Notice (ECN) and Engineering Change Request (ECR) processes.
• Responsible for entering critical data into Quality Assurance department databases and associated company Enterprise Resource Planning (ERP) tool.
• Performs other duties as assigned.

REQUIREMENTS:

• Experience working with Microsoft Word, Excel, Access and PowerPoint.
• Ability to learn statistical and capability methods to review supplier and internal information.
• Ability to perform geometric tolerance measuring and dimensioning tasks.
• Ability to demonstrate systematic problem solving skills.
• Ability to review data to identify trends, draw conclusions, and implement change.

You should be proficient in:

• GD&T
• Quality Inspection Experience
• Data Analysis and Manipulation
• Measurement System Analysis (MSA)
• Supplier Management
• Manufacturing Instruction (MI)
• Quality Control Experience
• Quality Control Data Analysis
• AS9100 Experience

Machines & technologies you'll use:

• Calipers and Micrometers
• Quality Control Software