Mobile Service Technician

Job Description

Job Description

Join the dynamic team at Fox Grand Traverse as a Full-Time Mobile Service Technician, where every day presents thrilling challenges! Imagine driving through the breathtaking landscapes of Traverse City, providing on-the-spot solutions that keep our fleet moving. This role empowers you to be hands-on and customer-centric, solving problems with your expertise while enjoying the freedom of an onsite position. Embrace a culture that values innovation and encourages you to think outside the box. You'll work in a fun and flexible environment, surrounded by passionate colleagues who share your dedication to excellence.

At Fox Grand Traverse, your skills will shine as you make a direct impact on customer satisfaction and operational efficiency. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. Don't miss this unique opportunity to be part of a forward-thinking company that values your contributions and fosters personal growth!

As a Full-Time Mobile Service Technician at Fox Grand Traverse, your day-to-day responsibilities will be both engaging and essential. You will travel to various customer locations, diagnosing and repairing various vehicle issues directly on-site. Expect to interact with customers regularly, providing them with empathetic service and clear explanations of your work.

Your problem-solving skills will be put to the test as you handle diverse mechanical challenges, ensuring that safety and excellence are always your top priorities. You will maintain accurate records of services performed and communicate effectively with the operations team to streamline processes. Additionally, you'll be expected to keep your mobile service unit organized and stocked with necessary tools.

Collaborating with a high-performance team, you'll contribute to an energetic environment that thrives on innovation and customer-centricity. Your dedication will help power the success of our fleet and enhance the overall customer experience.

To thrive as a Full-Time Mobile Service Technician at Fox Grand Traverse, you'll need a unique blend of technical and interpersonal skills. Strong mechanical aptitude is essential, as you will be diagnosing and repairing a variety of vehicle systems. Excellent problem-solving abilities will enable you to tackle challenges independently and efficiently. Effective communication skills are vital for engaging with customers, ensuring they feel informed and supported throughout the service process. A customer-centric mindset is crucial to providing high-quality service and building lasting relationships.

Additionally, adaptability is key, as you'll encounter diverse situations in the field that require quick thinking and resourcefulness. Being detail-oriented will help you maintain accurate records and ensure that every job meets our standards of excellence. Lastly, a commitment to safety practices will ensure that you and those around you are always protected while working in this exciting and dynamic role.

We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!