Director Digital Transformation Center

Position Description & Qualifications

Ready to join an organization where your contributions truly matter?

At Serco, you'll find a workplace built on trust, stability, and purpose. With long-term, government-backed contracts, proven leadership, and a collaborative culture, Serco offers an environment where you can make a meaningful impact through challenging and rewarding work.

We are seeking a Director, Digital Transformation Center to lead innovation across our U.S. Defense and Federal Civilian markets. This role reports directly to the Chief Digital Officer VP, Advanced Technology Group. It is a remote position within the U.S. and requires approximately 10% travel.

As the Director, Digital Transformation Center, you will focus on the identification and integration of capabilities to support large/technically complex opportunities serving Serco North America. Have strong background in Artificial Intelligence, advanced analytics, engineering, and digital modernization solutions for defense and civilian based operational missions. This position must provide proven success in developing new opportunities to transition Serco developed solutions and tools into existing US DoD and Federal Civilian contracts to meet the customer mission or expand the customer base. Have strong government and industry Research and Development technology background in Digital Modernization strategy. Must have proven success in advancing technology Readiness Levels (TRLs) and software transition competencies with the US Federal government.

Discover your place in our world and help shape the future of digital transformation at Serco.

In this role, you will:

• Lead the product management of complex technology transitions in support of the Advanced Technology Group's development initiatives and Business Unit growth pipelines, encompassing new business pursuits and re-compete opportunities across the U.S. Federal Government and select international markets.

• Drive technology assessment activities and foster synergy among engineering, technology, and programmatic disciplines while providing expertise and advising both internal to Serco, and external to federal and international customers.

• Manage the Digital Transformation Center comprising of the Enterprise Software Factory, engineering development network, digital solutioning, and various supporting engineering disciplines.

• Leverage domain expertise and professional networks to accelerate technology innovation and transition targets of opportunity.

To be successful in this role, you will have the following:

• Ability to obtain and maintain a DoD Secret security clearance

• U.S Citizenship Required

• Must possess a Bachelor of Science degree in technical-related discipline

• Minimum 10 years of specialized technical experience, including demonstrated success in research and development and digital engineering for U.S. Federal Government departments and agencies, with a strong focus on modern defense-based R&D initiatives

• Domain knowledge and experience in digital engineering, artificial intelligence, and/or autonomous systems

• Collaborative leadership skills, with the ability to partner effectively across executive teams and enable key projects and initiatives valued over $50M

• Proven experience managing technology and integration strategies for large-scale programs of record ranging from $100M to $750M

• Strategic planning and operational oversight, including developing and maintaining technology roadmaps, project plans, and budgets exceeding $8M, and developing and measuring performance objectives

• Must have excellent communications skills (verbal and written) and highly effective interpersonal skills to engage confidently with technical leaders, business executives, customers, partners, and subcontractors

• Ability to travel up to 10%

Additional desired experience and skills:

• Masters degree

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: . If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance

• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

• 401(k) plan that includes employer matching funds

• Tuition reimbursement program

• Life insurance and disability coverage

• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

• Birth, adoption, parental leave benefits

• Employee Assistance Plan

To review all Serco benefits please visit: .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [email protected] .