Customer Service Representative
Job description:
Our client is an insurance agency that has a position available for a Customer
Service Representative. We are looking for a people-person with great
verbal communication skills who is a team player with a can-do attitude.
products. The position offered is full time. Some remote work options may be
available.
Qualifications:
Requirements
- Possess an upbeat, positive and enthusiastic attitude. - Proficiency to multi-task, follow-thru and follow-up - Great Customer Service Skills and outstanding verbal communicationskills - Ability to tactfully handle stressful and difficult situations - Is a team player with a can-do attitude. Responsibilities - Process customer policy change requests. - Respond to all inquiries, service requests, and sales requests
within specified timeframe. - Write and service policies in the Guidewire system - Perform policy reviews to correct issues and optimize coverage
options based upon client needs - Meet with clients in person - Cross-selling and client retention tasks - Assist with marketing and lead follow-up - Organize documentation received from clients and carriers in agency
CRM system
Why is This a Great Opportunity:
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Retirement Plan
Salary Type : Annual Salary
Salary Min : $ 40000
Salary Max : $ 60000
Currency Type : USD
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