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Director of Contracts & Accreditation

MCHS Family of Services
Redford, MI
Under the direction of the Chief Executive Officer (CEO), the Director of Contracts and Compliance (DCC) will serve as an important member of the agency’s senior leadership team and implement the quality, compliance, and accreditation initiatives for the agency, working closely with the leadership team. The DCC will oversee contracts, contract compliance, and accreditation and assist with procuring new new business partnerships and community relationships to serve more clients. The DCC will assist with proposals, budgeting, procurements, contract negotiations, client presentations, market analysis, and program development in behavioral health, mental health, community development, housing, and child welfare services.
II. DUTIES & ESSENTIAL JOB FUNCTIONS
  • Establish and oversee administrative procedures to meet the program goals and objectives set by the CEO and the executive team.
  • Establish and enforce norms and best practice models that operate within the rules, regulations and guidelines set forth by the State of Michigan’s DHHS, MCHS, and accrediting bodies.
  • Establish and maintain department systems, records and reports as well as recommend, develop and implement new approaches, policies and procedures for continued improvement of department services.
  • Oversee and respond to contract renewals and associated applications resources
  • Oversee the development of new business opportunities in Southeast Michigan, including establishing satellite offices.
  • Maintain a key understanding on industry trends that might present new business opportunities or elevate current operations to become more competitive.
  • Responsible for developing and procuring new business partnerships with government funding entities and insurance companies to service families.
  • Responsible for overseeing contractual negotiations with government entities, including Detroit Wayne Mental Health Authority, Department of Justice, Department of Juvenile Justice, Department of Health and Human Services, Michigan State Housing Development Authority, Medicaid, and other entities and assisting/participating in the negotiations as necessary.
  • Oversee agency’s accreditation efforts.
  • Working with existing departments to explore integration strategies and allocation of organizational resources.
  • Responsible for pricing policy, price maintenance, price schedules, and evaluation for all contract and business initiatives.
  • Develop pilot programs and coordinate partners and staff, working closely with the leadership team to monitor and achieve goals as well as ensure long-term sustainability.
  • Work with the Chief Financial Officer (CFO) to ensure the continued financial viability of new programs and services through comprehensive fiscal planning and management.
  • Screen and pursue potential business opportunities and analyze industry trends, market strategies, deal requirements, financial sustainability, and mission impact and make recommendations to the Senior Leadership Team.
  • Differentiate MCHS’ programs and help expand current programs and services throughout the region.
  • Facilitate cross-department collaboration that ensures all operational solutions positively support MCHS’s evolving strategy, operational delivery, and data collection needs.
  • Identify and participate with external constituency groups, including government and community groups as an MCHS representative.
  • Performs all other duties as assigned by the CEO or other members of the Executive Team.
Education and Experience:
  • Master’s degree in social work, Counseling, Health Care Administration or related field or in Business, Finance, or health care administration from an accredited college or university preferred along with:
a. A minimum of eight (8) years of experience with five (5) in nonprofit management
b. Licensure in his/her respective field is preferred.
  • Bachelor’s degree in social work, Counseling, or related field or in Business, Finance, or health care administration from an accredited college or university preferred along with:
a. A minimum of ten (10) years of experience with five (5) in nonprofit management
b. Licensure in his/her respective field is preferred.
  • Must meet the State’s Moral Character standard.
  • Experience with CCI licensed and/or CPA licensed agency.
  • Experience with a mental health or behavioral health agency.
  • Experience in healthcare administration
Knowledge Requirements :
  • Mental and behavioral health trends, locally and nationally.
  • Strong computer and software applications (MS Office).
  • Child welfare trends, locally and nationally.
  • Mental and behavioral health trends, locally and nationally.
  • Program planning and evaluation.
  • Accreditation and Compliance
Skills and Abilities Needed :  
  • Strong verbal and written communication skills to interact effectively with agency staff, government officials, and other external stakeholders.
  • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.
  • Ability to demonstrate leadership and integrity.
  • Motivate, develop, and direct people as they work, motiving individuals to improve performance.
  • Cultural humility and a strong, demonstrated commitment to diversity, equity, and inclusion.
  • Manage time and multiple priorities; meet deadlines.
  • Develop evaluation tools to support quality improvement efforts and assist in analyzing data.
  • Develop and implement policies and procedures over programming and contribute to administrative policies and procedures.
  • Hands-on approach to establish and maintain effective working relationships with government entities, other agencies, and the public.
  • Handle sensitive and confidential situations and documentation.
  • Possess excellent writing and organizational skills to prioritize and coordinate multiple activities, problems, and crisis situations concurrently.
  • Be collaborative and flexible, with a strong service mentality.
  • Possess a high degree of personal accountability, responsibility, and independent decision-making abilities with the skills to plan, organize, develop, implement, and interpret programs, goals, objectives, policies and procedures of the organization.
  • Work flexible hours, when needed, which may include some evening and weekends.

Posted 2025-08-27

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