Artist
Artist Merchandise Seller
Reports To: Production Operations Manager
Range: $15.75 per hour (non-exempt)
Dates of Employment: Late-June through Late-September 2026 (with some flexibility)
Company Description
At Ravinia, we believe in the transformative power of shared, live-music moments and their ability to inspire individuals, strengthen communities, and foster a more connected world.
Beyond presenting outstanding performances by the world's greatest musicians, our mission as a not-for-profit organization is to develop broader, more diverse audiences and performers in the music industry with our Reach Teach Play community engagement and education programs, our Steans Institute's collaborative and experiential artistic training programs, and more. Together, Ravinia's initiatives serve tens of thousands of students, families, and emerging professional musicians.
Our 36-acre park is home to North America's longest-running outdoor music festival and its most artistically diverse. Over 100 different events, featuring a mix of classical, rock, pop, jazz, R&B, indie, and country performers, make up a typical summer season across our open-air and indoor stages, including the annual residency of the Chicago Symphony Orchestra.
Position Summary
The Artist Merchandise Sellers aid in the setup and sales of all artist branded merchandise brought in during the 2026 summer season. This includes the merchandise brought into Ravinia for sale by artists in genres such as; rock, R&B, pop, country, hip hop, popular children's music, and occasionally classical. This position's weekly hours vary based on the concert schedule (see additional information below). This position is eligible for overtime pay when working more than 40 hours in one week. Ravinia's work week begins on Saturday and ends on Friday. This position is paid bi-weekly.
Key Responsibilities
- Transport merchandise to and from the merchandise booth
- Set up and tear down merchandise displays
- Recording inventory of merchandise pre and post concert to verify starting and ending quantities
- Sell merchandise prior to, during, and post show
- Provide excellent customer service to guests
- Other duties as assigned
Skills and Experience Required
- Experience in customer service and/or sales
- Prior cash and credit card handling experience
- Basic math skills
- Ability to work well as part of a team and independently
- Strong communication, attention to detail, problem-solving, and organizational skills
Skills and Experience Preferred
- Background in retail and/or event merchandising
- Experience working in a fast-paced environment
- Experience using the point-of-sale system at Venu
- Bilingual speakers are encouraged to apply
Work Environment
This is a seasonal position based in Highland Park, IL. This position requires the ability to work outside of normal business hours (extensive late nights and weekends). Prolonged periods of standing, the pushing/pulling of carts, and lifting/carrying up to 40 pounds are required.
Scheduling Information
Most performing artists (e.g., Pentatonix, Stevie Nicks, Little Big Town, John Legend) sell merchandise at the venue. Artist Merchandise Seller schedules are based on such concerts. We try to identify in advance which artists will bring merchandise and ask sellers to commit to as many concert dates as possible within their availability. Ideal candidates can work all events during their availability window.
Weekly hours vary depending on the concert schedule. Some weeks may be part-time, while others are closer to full-time. Shifts typically begin between 1pm3pm on concert days and conclude once tear down is complete post concert.
Benefits and Perks
Eligible for Illinois Paid Leave plan. Staff parking is available at the venue. Some meals provided throughout the concert season.
How to Apply
Qualified applicants should apply online at and should include:
- Cover Letter
- Resume
Applications accepted through May 17, 2026. Early applications are encouraged and appreciated!
All hiring is contingent upon receipt of an approved background and driving record check. All employees are required to sign an employment agreement and a confidentiality agreement.
Ravinia is an Equal Opportunity Employer
As an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success and we strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.
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