Loan Officer

Northpointe Bank
Grand Rapids, MI

The POWER of a CAREER!

At Northpointe Bank, we believe your career should empower you — to grow, contribute, and find purpose. We’re hiring a Loan Officer to join our energetic, customer-focused retail lending team and help individuals and families achieve homeownership through trusted mortgage solutions.

This role is ideal for a detail-oriented, relationship-driven sales professional who thrives on building referral partnerships, delivering exceptional customer service, and taking pride in individual and team success within the mortgage industry.

Compensation Structure:

Loan Officers are compensated with a monthly recoverable draw and earn commission based on basis points (bps) for closed and funded loan volume . This structure provides income consistency while rewarding strong production performance.

What You’ll Do:

  • Originate and close residential mortgage loans (FHA, VA, and Conventional) in accordance with established guidelines
  • Consult with customers to understand financial needs and explain available loan options and structures
  • Develop and maintain strong relationships with realtors, builders, buyers, sellers, and other referral sources
  • Research market areas and execute a personal marketing strategy to identify and develop new business opportunities
  • Meet monthly production goals while maintaining a high-quality customer experience
  • Work with Secondary Marketing to ensure proper locking of loans at competitive rates
  • Provide constructive feedback on loan products and pricing based on market demand
  • Travel regularly to business development appointments and referral meetings (approximately 30–40% of time outside the office)
  • Prepare loan committee presentations, including written evaluations of borrower financials
  • Participate in staff, department, and team meetings and contribute to a positive, collaborative sales culture

What You Bring:

  • Mortgage lending sales experience with strong customer service and relationship-building skills
  • Proven track record of developing and maintaining referral-based business
  • Excellent verbal and written communication skills
  • Strong organizational, time management, and problem-solving abilities
  • Ability to work independently with minimal supervision while managing multiple priorities
  • Strong interpersonal, conflict resolution, and team-building skills
  • Proficiency in Microsoft Word, Excel, Outlook, and mortgage banking software
  • Valid driver’s license required to perform essential duties

Why Join Northpointe?

We offer a supportive lending environment where your initiative and results are recognized. You’ll benefit from strong operational support, competitive benefits, and the opportunity to build a successful mortgage career with a bank that values relationships, teamwork, and performance.

Our Hiring Philosophy

Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.

Benefit Information:

  • Medical
  • Dental
  • Vision
  • Life, LTD, & AD&D
  • Dependent Care Spending Plan (DCSA)
  • Employer Stock Ownership Plan with 401(k) feature and company match
  • Complimentary Banking Services
  • Tuition Assistance

Ready to Apply?

If you're ready to grow your mortgage career, build lasting relationships, and make a meaningful impact, we want to hear from you. At Northpointe Bank, this is more than a job — it’s the POWER of a CAREER .

AA – EOE

Posted 2026-06-09

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