Service and Parts Consultant

Fox Motors has a Service and Parts Consultant opening in Hudsonville, Michigan at Grand Rapids Harley-Davidson. You would contribute to our overall vision, “Working together moving people throughout life,” by developing and maintaining trust with our customers and internal team that will build long-term relationships.

KEY RESPONSIBILITIES

Grand Rapids Harley-Davidson is looking for a customer focused individual to join our team in a fast-paced, exciting environment. . If you are ready to put your career in gear, Apply Now!

Key responsibilities include the following. Others may be assigned.

• Assisting Parts customer and filling orders
• Tracking special orders
• Quoting Service repairs/upgrades
• Writing Service Repair Orders
• Communicating with customers throughout the repair process
• Following up with customers after service
• Assisting other team members to achieve results with department goals and customer satisfaction

SKILLS & EXPERIENCE

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Experience and desire to work with technology to drive an exceptional customer experience.
• Excellent communication, organization, and follow-up skills.
• Ability to multi-task, prioritize, and manage time effective.

WHAT FOX MOTORS OFFERS

• Paid Vacation, PTO, and Holidays
• Medical, Dental and Vision
• 401(k) with Employer Match
• Flex Spending
• Group Life Insurance (Company Paid)
• Short-Term and Long-Term Disability
• Supplemental Life Insurance
• Accident Insurance
• Employee Assistance Programs
• Employee Discounts
• Wellbeing Program
• Growth and Development Opportunities

The vision of Fox Powersports is sharing our communities' passion for riding and active lifestyle by developing our industry leading team who can bring the passion to life. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!