STW-Aftermarket Bus Support Team Specialist

In this role, you will support key business processes and sales operations while driving continuous improvement initiatives. You will work closely with cross-functional teams to enhance workflows, improve efficiency, and ensure smooth execution of daily activities.

Key responsibilities include documenting and improving business processes, supporting bid and quoting activities, and helping organize sales team operations. You will also contribute to the development of team resources and communication materials, including newsletters and playbooks.

This position is ideal for a motivated individual who thrives in a fast-paced environment, enjoys problem-solving, and is interested in business operations, sales processes, and continuous improvement.

Bachelor’s degree (in progress) in Business Administration, Supply Chain, Operations, Finance, Economics, Engineering, or a related field

Skills & Competencies:

• Strong organizational and execution skills with attention to detail
• Process-oriented mindset with a focus on continuous improvement
• Effective written and verbal communication skills
• Proficiency in Microsoft Excel and PowerPoint
• Familiarity with CRM tools (Salesforce is a plus)
• Strong sense of ownership, accountability, and follow-through
• Ability to manage multiple tasks and meet deadlines in a dynamic environment

SCOPE of WORK:

Document and improve key business processes, including roles/responsibilities (RACI), parts contract onboarding, and bid intake workflows
Organize and improve weekly sales meetings by creating clear agendas, tracking actions, and managing follow-ups and deliverables
Map the full bid process (from request to quote to order fulfillment), identify delays or issues, and recommend improvements to make the process more efficient and reliable
Support daily bid execution by preparing and submitting quotes for assigned transit customers
Help build and maintain a team playbook by gathering information, updating content, and supporting rollout to the team
Support development of a customer-facing newsletter by researching topics, organizing content, and providing recommendations

EDUCATION:

Bachelor’s (in progress): Business Admin, Supply Chain / Operations, Finance / Economics, Engineering

SKILLS / TOOLS:

Strong execution & organization skills
Process-oriented mindset
Clear written & verbal communication
Excel + PowerPoint
CRM familiarity (Salesforce a plus)
Ownership & accountability

ROLE STRUCTURE: Full-time through summer, potentially converting to part-time through end of 2026.

Job Sales

Organization Cummins Inc.

Role Category Off-site Remote

Job Type Student - School To Work

Min Salary $

Max Salary $

ReqID 2429995

Relocation Package No

100% On-Site No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit to know your rights on workplace discrimination.