Patient Access Specialist

LaSalle Network is hiring a Patient Access Specialist to support a 3-month leave coverage at one of Detroit’s leading hospitals. This fully onsite Patient Access Specialist role is ideal for someone who thrives in a fast-paced clinical environment, communicates with clarity, and enjoys being the first point of contact for patients. With immediate start dates and a tight-knit team, this Patient Access Specialist opportunity is perfect for candidates who want to make an impact quickly.

Compensation: $18–$20/hour
Benefits: Medical, dental and vision insurance offered
Location: Detroit, MI
Work Model: Fully onsite, rotating shift

What’s the job?

• Serve as the first point of contact for patients in person and via phone

• Manage high-volume inbound calls and schedule appointments/procedures across multiple sites

• Coordinate with clinical departments to ensure protocol adherence

• Enter patient demographics, billing and insurance data with accuracy

• Educate patients on prep instructions for procedures

• Communicate co-pay and deductible details clearly

• Maintain updates with clinical staff regarding patient status

• Work with medical staff to maximize scheduling efficiency

• Navigate multiple systems, including Epic EMR and MyChart

What’s needed?

• High school diploma or GED

• Minimum 1 year call center or healthcare support experience

• Strong communication and customer service skills

• Ability to multitask and stay organized in a fast-paced hospital environment

• Proficiency toggling between multiple systems/screens

• Knowledge of medical terminology

• Epic EMR experience required; MyChart/in-basket experience preferred

• Polished, empathetic and patient-centric communication style

What’s in it for me?

• $18–$20/hour

• Medical, dental and vision insurance

• Hands-on healthcare experience in a respected Detroit hospital

• Opportunity to grow skills within patient access and revenue cycle functions

If you’re ready to jump into a role where every interaction matters, apply today to join this high-impact project.

Angelika Kroczak
Project Manager
LaSalle Network

LNOSHR