Patient Access Specialist

LaSalle Network
Grosse Pointe, MI

LaSalle Network is hiring a Patient Access Specialist to support a 3-month leave coverage at one of Detroit’s leading hospitals. This fully onsite Patient Access Specialist role is ideal for someone who thrives in a fast-paced clinical environment, communicates with clarity, and enjoys being the first point of contact for patients. With immediate start dates and a tight-knit team, this Patient Access Specialist opportunity is perfect for candidates who want to make an impact quickly.

Compensation: $18–$20/hour
Benefits: Medical, dental and vision insurance offered
Location: Detroit, MI
Work Model: Fully onsite, rotating shift

What’s the job?

  • Serve as the first point of contact for patients in person and via phone

  • Manage high-volume inbound calls and schedule appointments/procedures across multiple sites

  • Coordinate with clinical departments to ensure protocol adherence

  • Enter patient demographics, billing and insurance data with accuracy

  • Educate patients on prep instructions for procedures

  • Communicate co-pay and deductible details clearly

  • Maintain updates with clinical staff regarding patient status

  • Work with medical staff to maximize scheduling efficiency

  • Navigate multiple systems, including Epic EMR and MyChart

What’s needed?

  • High school diploma or GED

  • Minimum 1 year call center or healthcare support experience

  • Strong communication and customer service skills

  • Ability to multitask and stay organized in a fast-paced hospital environment

  • Proficiency toggling between multiple systems/screens

  • Knowledge of medical terminology

  • Epic EMR experience required; MyChart/in-basket experience preferred

  • Polished, empathetic and patient-centric communication style

What’s in it for me?

  • $18–$20/hour

  • Medical, dental and vision insurance

  • Hands-on healthcare experience in a respected Detroit hospital

  • Opportunity to grow skills within patient access and revenue cycle functions

If you’re ready to jump into a role where every interaction matters, apply today to join this high-impact project.

Angelika Kroczak
Project Manager
LaSalle Network

LNOSHR
Posted 2025-12-03

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