Home & Auto Client Support Specialist

Financial Services of America
Troy, MI

Job Description

Job Description

Job Description:

Job type

  • Full-time

Full job description:

FSA Insurance Agency is seeking to grow its team with dedicated professionals who can connect with customers on a personal level, address needs, maintain and grow the business.

Responsibilities:

  • Develop insurance quotes (auto, home, life, and health) for current and potential customers
  • Manage office sales pipeline of potential business opportunities
  • Service existing book of business
  • Address customer inquiries and troubleshoot issues and concerns
  • Document and update customer records
  • Provide information regarding insurance products and services offered
  • Provide prompt, accurate, and friendly customer service
  • Establish and maintain customer relationships

Requirements:

  • Critical thinker with the ability to multitask and solve problems
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Motivated problem solver
  • Sales experience preferred but not required
  • Willingness to obtain Property, Casualty, Life, and Health Licenses (paid for by employer)

Benefits:

  • Competitive base salary
  • Health Benefits
  • 401k
  • Paid time off and paid holidays
  • Paid licensing and license renewal reimbursement
Posted 2026-07-10

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