Mortgage Processor

Consumers Credit Union
Kalamazoo, MI

Description

Mortgage Processor

The Consumers Credit Union team is looking to hire a passionate Mortgage Processor to join our team. In this role, you will you will be responsible for coordinating the loan from conditional underwrite through clear-to-close. You will also validate data and documents to deliver a complete file back to underwriting.

What you will do:

  • Own pipeline communication with members, LOs, title, and realtors to maintain momentum.
  • Collect/validate VOE/VOI/VOA, credit supplements, title, insurance, clear stipulations quickly.
  • Order/track third-party reports; maintain milestone accuracy in LOS.
  • Prepare clean handoff to Closing with zero critical defects.
  • Coordinate and schedule all mortgage loan closings and obtain all payoffs and required documentation to complete the file. Provide required information to Closing team by established deadline.
  • Maintain strong, positive partnerships with Sales management, Loan Originators, Underwriters, Closers and Title companies.
  • Assist in any area as directed by the Mortgage Operations Manager.

What you'll bring to the table:

  • 2+ years residential processing experience.
  • Strong organization and communication.
  • Highly organized and detail oriented.
  • Driven self-starter.

What you didn't know about the team:

At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie.

Perks:

Consumers offers outstanding health, dental, and vision plans and an excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical. A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment. Plus generous paid time off, paid gym memberships, in-house training, wellness programs, life coaches, tuition reimbursement, and more. And don’t forget, loan discounts.

We are committed to Equal Employment Opportunity.

We are a proud Veteran & Military Friendly Employer.

Posted 2026-02-26

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