Program Support Specialist
We are seeking a Program Support Specialist to support the National Oceanic and Atmospheric Administration (NOAA), Great Lakes Environmental Research Laboratory (GLERL) in Ann Arbor, MI. In this role, you will help sustain efficient laboratory operations by supporting administrative workflows, internal coordination, records management, and day-to-day customer service needs. This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security. Apply today! RESPONSIBILITIES
- Support procurement requests for laboratory supplies and equipment, including basic market research and documentation
- Assemble procurement documents, enter data into automated systems, and help prepare closeout reports
- Organize Government Purchase Card receipts, maintain related files, and remind staff of required actions
- Review purchase card guidance to help ensure records are handled accurately and consistently
- Order office supplies for laboratory personnel and monitor inventory levels to support daily operations
- Serve as a property support contact by entering new items and coordinating property-related updates
- Prepare recurring automated budget reports and assist staff with basic budget-related questions
- Serve as backup to the primary timekeeper by helping correct time records and enter project codes
- Support travel administration by preparing arrangements, authorizations, and vouchers as directed
- Process incoming and outgoing mail using agency mailing equipment and UPS/FedEx systems
- Answer the main phone line, direct calls, greet visitors, and support front-desk coverage
- Help coordinate laboratory events, visitor access, and required facility security procedures
- Maintain staff rosters for new and departing personnel to keep internal records current
- Provide general administrative support, including copying, records management, and process support
- Customer-service oriented with a professional approach to staff, visitors, and daily support needs
- Knowledge of Google Suite products, including Gmail, Drive, Calendar, and Docs
- Knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint
- Knowledge of Adobe Creative Suite products
- Ability to learn government automated systems and administrative processes
- Familiarity with government acquisition regulations, policies, processes, and procedures preferred
- Ability to read, write, and speak English
- Valid state driver’s license
- High school diploma or equivalent required
- Undergraduate degree preferred
- Ann Arbor, MI 48108
- Telework may be authorized
- U.S. citizenship is required as it supports the U.S. federal government
- U.S. Department of Commerce (DOC)
- Travel is not required
- 40 hours
- 8 hours a day
- 5 days a week
- Employment Classification Eligibility — Nonexempt
- Not eligible for relocation benefits
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