Customer Service Representative
Customer Service Representative Do you have exceptional communication skills? Do you enjoy providing superior customer service in a fast-paced office environment? Are you a team player looking for a solid team to join? If so, keep reading! Who We Are
We are a family-owned and operated HVAC contractor in the Metro-Detroit area and have been serving our customers since 1948. We have developed a culture that invites our employees to be an integral part of our team by inspiring with praise, recognition, and offering ongoing training and education. Our customers rave about our technicians and demand only they can work in their home. We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. People often come to us simply looking for a job, but they stay because they have found a fulfilling career with room to grow and opportunities to excel. Why Choose C&C Heating and Air Conditioning?
- $15.00 – $17.00 per hour
- Medical, dental & vision insurance
- Paid Time Off
- 401(k)
Location: Roseville, MI
Schedule: Day shift Overview
We are looking for a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the frontline connection with our clients, providing exceptional service, resolving inquiries, and ensuring customer satisfaction. The ideal candidate is professional, detail-oriented, and passionate about helping others. Responsibilities
- Deliver outstanding customer support via phone, email, and chat
- Conduct outbound calls to follow up with clients and address questions or concerns
- Provide accurate product information, assist with order processing, and resolve issues
- Handle cash transactions accurately and efficiently
- Maintain detailed records of customer interactions through precise data entry
- Use computer systems to track requests, feedback, and resolutions
- Collaborate with team members to improve processes and enhance the customers’ experience
- Previous experience in customer service or a client-facing role preferred
- Strong proficiency with office software applications and accurate data entry skills
- Bilingual skills are a plus and highly valued
- Excellent communication, organization, and multitasking abilities
- Positive attitude with patience, empathy, and professionalism when assisting customers
Recommended Jobs
Title I Parent Support Specialist (Bilingual - English/Spanish)
Position Title: Title I Parent Support Specialist (Bilingual – English/Spanish) Location: Holy Redeemer Grade School (48209) Employment Type: Part time / Title I Funded Reports To: Buildin…
Behavior Technician Position Part-Time
We are seeking an administrative healthcare assistant to join our team and play a crucial role in upholding our commitment to patient care and operational efficiency. You will be working closely with…
Burger King - Restaurant Team Member - Weekly Bonus Eligible!!
Job Description Job Description FOR TEXT COMMUNICATIONS MAKE SURE TO CHECK THE "ALLOW TEXT MESSAGES" BOX WHEN FILLING OUT THE APPLICATION Benefits: ~401K match for eligible employees ~ Fl…
Account Sales Representative (Remote)
Create the Career You Deserve - Flexibility, Independence, and Unlimited Growth Are you searching for a remote sales opportunity that gives you control over your schedule, your income, and your pr…
Labor & Employment Associate Attorney (Hybrid)
Pay: $185,000.00 - $240,000.00 per year Why This Is a Great Opportunity Join a nationally respected management-side labor and employment team with sophisticated litigation work and a strong br…
Marketing Coordinator - Social Media Focus
Job Description Job Description Marketing Coordinator – Social Media Focus CommonSail Investment Group Position Overview The Marketing Coordinator supports the planning, creation, and …
Sales Executive - Commercial Lines
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk m…
Vegetable Grower
Harris Family Farm Foundation (HFFF) seeks a seasonal, part-time Assistant Grower for 2026. This is an hourly position with potential for growth that will start on May 4 or as soon as possible afte…
Professional Surveyor P.S.
Company Boss Engineering Company, a leading civil engineering / surveying consulting firm headquartered in Howell, MI, seeks motivated, team oriented, professionals for our corporate office. Job Des…
Restaurant Manager - Upscale brand, new store- Up to $85k
Job Description Job Description RESTAURANT MANAGER | $65,000 - $85,000 | POLISHED, HOSPITALITY EXPERT We value people with high energy, who possess the ability to energize others. People who…