Programmer Analyst 6 - #159714

Programmer Analyst 6
3 Months Contract
Hybrid Work Schedule ( Non-Negotiable): There is no remote-only option
Required onsite days- Tuesdays and Wednesdays
Remote eligible days- Mondays, Thursdays, and Fridays
Lansing, Michigan area (within 90 miles)

As a Salesforce Developer, you’ll be comfortable with the development,
design, and implement customizable solutions within Salesforce based
upon CRM needs for the Michigan Enterprise Contact Center team at the
Department of Technology, Management, and Budget. Responsibilities for
this position include but are not limited to:
- Hands-on CRM development supporting crisis call workflows for the
MICAL (Michigan Crisis Line), including coding and delivering user
stories
- Work with colleagues, customers, and end users to define technical
requirements for new projects and any future enhancements.
- Ensure that the technical requirements tie back to the established
customer requirements and performance goals and that the technical
direction is consistent with the client's long-term strategy.
- Take ownership of release cycles to implement and deploy new/updates
to existing applications and code.
- Has overall technical responsibility for the technical aspects of
the project environments
- Compile internal development guidelines/standards for the
development team and ensure the team is following those standards.
- Collaborating with Developers for other systems in order to
integrate across the business.
- Ensures the proposed solutions adhere to SOM security guidelines and
standards throughout the application lifecycle.
- Proven record of delivering business value by leveraging technology
and an ability to communicate strategic technical concepts at an
executive level and be a trusted voice at the decision-making table.
- Devise a training plan for the development team for a smooth and
successful transition to Maintenance & Operations.
- Excellent written and verbal communication skills.
Salesforce:
- Strong knowledge and working experience in Service Cloud and
Experience Cloud.
- Participation in each phase of full Salesforce.com lifecycle
implementations
- In-depth understanding of the capabilities and constraints of the
Salesforce
- Strong hands-on experience in writing Apex programming, Visual force
pages, Apex triggers, Aura Components, and lightning web components.
- Knowledge in implementing solutions using configurations(no-code)
such as Flows, process builders, and workflow Rules, etc.
- Work with technical managers, architects, and business stakeholders
in gathering requirements and driving the team to implement
technical solutions.
- Hands-on experience with integrating Salesforce with cloud-based
applications and on-premises applications using standard and custom
REST APIs
- Good Experience in core web technologies including HTML5,
JavaScript, jQuery, and web services (REST & SOAP, JSON & XML, etc.)
- Hands-on experience in implementing various authentication
protocols(oAuth) to integrate 3rd party applications.
- Demonstrates successful implementation of Batch Apex and/or Schedule
Apex development.
- Ownership of all End-to-End technical aspects of a Salesforce.com
program: data migrations, data quality, systems integrations, 3rd
party applications, AppExchange products, and custom development
- Define, communicate, and manage technical change management (e.g.,
release) processes for all Salesforce technology efforts.
- Assess Salesforce.com architecture and provide secure,
high-performance technical solutions on the Force.com platform
- Design and document technical architecture solutions that span
multiple platforms and include integration and authentication across
systems
- Support SFDX development, branch management, merging, and code
deployment activities using Azure DevOps build CI/CD process.
- Identification of risks and issues from a technical perspective.
The successful candidate will be a self-motivated individual, who can
work under dynamic conditions and within deadlines.

Required Qualifications:
- Demonstrated hands‑on experience with Salesforce, including SFDX and
the Salesforce Development Lifecycle
- 6+ years of strong Salesforce development experience
- 4+ years of experience developing within the Salesforce platform
using Apex, Visualforce, Lightning Web Components (LWC), Aura,
HTML5, and JavaScript
- 5+ years of experience working with Service Cloud and/or Health
Cloud
- 3+ years of hands‑on experience with Salesforce Lightning, including
LWC
- 2+ years of experience with API integrations and Single Sign‑On
(SSO) implementations
- Experience using Microsoft Azure DevOps or comparable tools for
requirements tracking, CI/CD, or release management
- Exposure to data migration and/or cloud integration projects
- Salesforce Certified Platform Developer I and Salesforce Certified
Administrator

Preferred Qualifications:
- Salesforce Certified Platform Developer II
- Additional experience that is beneficial but not required,
including:
- Experience with Conga and Drawloop
- Familiarity with governmental processes and compliance,
including prior experience working with FedRAMP‑compliant tools
and environments